Itential connects your tools, teams, and technologies into a unified platform — so you can standardize operations, enforce policy, and accelerate service delivery across hybrid networks.
The Leading SaaS Platform for Hybrid Cloud Network Automation & Orchestration
Unify your tools, teams, and environments with a platform built to streamline network and infrastructure operations at scale. Itential simplifies how changes are executed, validated, and delivered — so your infrastructure moves faster, with less risk.
Problems We Solve
Manual provisioning & error-prone processes.
Inconsistent network configuration & compliance gaps.
Bottlenecks between NetOps, DevOps, & CloudOps.
Lack of visibility & automation across hybrid infrastructure.
Redefining Enterprise Network Management on a Global Scale
Network and infrastructure teams around the world, from Financial Services, Healthcare and Utilities to the Public Sector and Communications Service Providers, trust Itential to drive business impact, enhance security, boost efficiency, and accelerate innovation through automation and orchestration.
Fiserv Accelerates Service Delivery, Reduces Risk through Standardized Orchestration
By adopting Itential to orchestrate and standardize network services across their distributed, multi-vendor network, Fiserv has been able to lower the barrier to entry for network engineers to use automation and accelerate service delivery while simultaneously reducing the risk of incidents caused by human error.
Customer Quote
Itential allows me to ensure the infrastructure is consistently secured everywhere – no matter whether it’s a CPE that’s at a retail store, or it’s an Internet facing router that’s terminating VPNs or it’s a workload in public cloud – Itential gives me that ability to deliver consistency and pull all three levers at the same time.
Michael Wynston
Director Global Network Architecture & Automation, Fiserv
RUSH Automates NetOps to Respond Quickly to Critical IT Needs & On-Demand Patient Care
The RUSH University Medical Center team tackled their challenges of supporting a sprawling network that supports three hospitals and over 30 remote sites by adopting Itential to reduce operational bottlenecks, streamline mundane tasks, and respond quickly to critical IT needs — improving the efficiency of healthcare delivery while maintaining patient safety.
Customer Quote
The game-changer for us with Itential is how it abstracts the complexity of automation. In the past, scripting and automation were intimidating because they required you to be a programmer first and a network engineer second. But with Itential, you don’t need to be a developer to create impactful automations. You can take building blocks and create workflows that solve real problems quickly and effectively, without the need for manual intervention.
Uzair Khan
Manager of Network Services, RUSH University Medical Center
S&P Global Delivers Network Services Same-Day
With Itential, the S&P Global Network Services team has reduced manual effort by 80-90% and reduced completion times to hours instead of days. By enabling self-service networking for their network engineers, they have realized such results as reducing their firewall configurations from days to minutes and firewall rule changes from minutes to seconds. With Itential, the S&P Global network team can orchestrate a higher level of activities more quickly, accelerating their time to deliver value to customers, ensuring customer retention, expansion and ultimately, satisfaction.
Customer Quote
Almost immediately after working with Itential, we started to realize the true value of delivering services the same day without having to go through a reskilling process. We chose Itential because our environment is truly hybrid and their platform works best with both worlds.
Guruprasad Ramamoorthy
VP, Global Head of Network Architecture, Engineering & Operations
Armstrong Automates & Accelerates Infrastructure Service Delivery
Armstrong World Industries faced a growing backlog of service requests and the limitations of their homegrown orchestration system. By adopting Itential’s event-driven platform, they automated workflows, integrated tools like ServiceNow, and reduced service delivery times from days to minutes while achieving measurable ROI.
Customer Quote
Users now get faster service delivery because Itential automates the entire process. What used to take days now takes minutes, and that’s a massive improvement for us.
Eric Anderson
Senior Infrastructure Architect at Armstrong
Digital Transformation Though Orchestrating Service Delivery
By leveraging DevOps principles combined with the ease of use of the Itential Platform, the Lumen IT and Operations teams were able to partner and quickly deliver end-to-end orchestrations scaling over 200 million jobs and tasks per month. This has resulted in enabling customers to rapidly respond to changing market demands by providing agile, on-demand and responsive network and cloud services.
Customer Quote
Itential has made it possible for our customers to utilize the Lumen application and data delivery platform in a way that best suits their individual needs – regardless of product mix, location, scale, scope and speed.
Richard Batelaan
Former EVP North America Operations, Lumen
Why Network & Infrastructure Teams Choose Itential
Infrastructure and network teams choose Itential because our products simplify the complexity of modern distributed infrastructure, empowering organizations of all sizes to automate, orchestrate, and manage networks at scale.
As organizations juggle hybrid networks, cloud platforms, and legacy systems, Itential enables teams to expand their capabilities and elevate how infrastructure drives business success, accelerating the journey to efficient, scalable network and IT infrastructure operations.
Drive Efficiency. Standardize Automation Across Your Infrastructure.
Bridge the gap between automation builders and consumers. With Itential, automation developers can build and innovate faster, and operators can self-serve and execute autonomously, driving efficiency across the entire organization.
Streamline Operations. Orchestrate End-to-End Processes.
Empower NetDevOps teams to break free from fragmented automations and evolve into validated, orchestrated workflows across both network and cloud infrastructure. With Itential, enterprise network teams can streamline operations from Day 0/1 deployments to Day 2 changes and beyond.
Deliver Services Faster. Self-Serve Your Network.
Empower IT and App Dev teams with secure, self-service access to network resources, eliminating bottlenecks and boosting agility. With Itential, deliver your network as a service to people, platforms, and pipelines, accelerating service delivery and driving innovation.
Overcome tool sprawl. Integrate with and orchestrate across your network, infrastructure, cloud, observability, discovery, telemetry tools, sources of truth and IT systems.
Itential has over 1,000+ integrations with the tools network and IT teams use, making getting started easy.
Get Started with Itential
Test drive the platform or contact us to discuss your goals and how we can help.