Itential Automation Platform

Low-Code Workflow Orchestration

Design, Build, & Visualize End-to-End Network Orchestration Workflows

Itential’s low-code workflow canvas enables rapid creation of end-to-end network orchestrations across multi-vendor and hybrid and multi-cloud infrastructure.

  • Orchestrate any type of network or any type of network change with a single workflow environment that is vendor and technology agnostic.
  • Seamlessly connect disparate IT systems with orchestration tools and custom-built automations for end-to-end network automation.
  • Orchestrate the complete change from ticket creation to ticket closure for true closed-loop network orchestration capabilities.
  • Start fast and stay fast with out-of-the-box, Pre-Built Workflows to dozens of standard use cases.

Expand Participation & Enable Automation For All with Low-Code

The Itential Automation Platform can be used by developers and network engineers alike regardless of network engineering knowledge or code writing capabilities. It’s intuitive low-code development interface and built-in network intelligence allows everyone on your team to contribute to your network automation goals.

Form-Driven Workflows

Form-driven workflows for drag-and-drop ease of use.

Low-Code Environment

Low-code development interface enables network engineers without application development backgrounds.

Rapid Workflow Development

Standards compliant data structures and open APIs allow large teams to rapidly develop network automation workflows.

itential network automation platform screenshot showcasing a pre-built catalog of 300 out-of-the-box built-in network intelligence features

Built-in Network Intelligence

Itential’s out-of-the-box, built-in network intelligence supports your current operations and future closed-loop logic, enabling a limitless array of network orchestration capabilities without the deep network specific knowledge.

The intuitive user interface enables engineers of all skill levels to participate in creating, visualizing, building, and executing orchestration workflows, reducing human errors and operational inefficiencies.

Built-In Rollback

Built-in fall out queues for non-predictive behavior with automatic rollback.

Pre- & Post-Checks

Exhaustive pre- and post-check capabilities to ensure smooth operational changes.

Network-Specific Forms & Templates

Easily drag-and-drop forms and templates specific to network functions to accelerate the automation of network changes and activities.

300+ Network Intelligence Features

Over 300 out-of-the-box built-in network intelligence features to enable rapid orchestration with Itential.

Build Your Modular Workflow Library with Itential’s Flexible & Reusable Pre-Built Collection

Within the Itential Automation Platform, easily drag-and-drop Pre-Built Integrations, Data Transformations, and Workflow Automations from Itential’s Automation Marketplace onto your Project. These out-of-the-box pre-builts enable users to build flexible and reusable content pieces that can be standardized and centralized for maximum control and compliance for end-to-end network orchestration.

Orchestrate End-to-End Processes for Network Operations

With the Itential Automation Platform, easily connect network technologies to IT systems for full end-to-end orchestration of network operations processes.

Ticket Open to Ticket Close

Orchestrate the complete change from ticket open to ticket close.

Built-In Rollback

Built-in fall out queues for non-predictive behavior with automatic rollback.

Pre- & Post-Checks

Exhaustive pre- and post-check capabilities to ensure smooth operational change.

Automated Network Change Request-May2023-small

Itential Automation Studio Components

Workflow Builder


The Workflow Builder the Itential Automation Platform provides a graphical user interface for arranging and connecting tasks in a workflow to define operations and maintenance processes.

Orchestrate operations tasks at your own pace with pass, fail, and revert options. Easily add manual tasks where needed to workflows and always know the status of your completed and running workflows at any given point.

Form-Driven Workflows


Oftentimes, when working a workflow, an activity requires human interaction and data to properly perform the task. With Itential’s form driven workflows, users can easily input data or manage orchestrations with a few clicks, no need to write any custom code.
How to Create a JSON Form in the Itential Automation Platform

Intelligent Templates

Mitigate manual data parsing with Itential’s Intelligent Templates that allows users to define parsing conditions one time and apply that template for re-use. Our templates allow for parsing command responses in your workflows using pre-built or custom templates, as well as the ability to create customizable templates for specific use cases and business needs. Users can utilize TextFSM to convert unstructured CLI output into structured data or Jinja2 to build useful templates from structured data.

Creating Flexible Network Automations Leveraging Itential’s Data Parsing & Templating Features
How to Build & Incorporate Jinja2 Templates within Itential

Command Templates


Build and execute automated operational activities that provide the ability to run network health checks by collecting and evaluating operational data from the network. Perform pre-checks prior to making any device changes to ensure an incident, outage, or conflicting maintenance event is not active. Conducted post-checks such as pass/fail evaluations, rule severities and variable processing, ensure device changes took effect as intended. Implement any number of checks and balances for peace of mind.
Automating Tribal Network Knowledge with Itential’s Command Templates

Analytics Templates


Evaluate and compare results of command template pre- and post-check executions with Itential’s Analytics Templates. Ensure your orchestrations have achieved their desired result by collecting responses from a command at the beginning of the automation execution so that it can be compared against the same command at the end of the workflow after a procedure has been performed against it.

Workflow Catalog


Securely publish and share network workflows to be utilized by other team members and consumed by other platforms. Published workflows appear in a self-service catalog within Operations Manager within the platform or can be quickly integrated into other self-service platforms like ServiceNow.

Workflows can also be scheduled to run at specific intervals or associated with API endpoints for integration into processes like CI/CD pipelines or called by other platforms.
How Itential Helps NetDevOps Teams to Expose & Deliver Self-Service Network Automations

Frequently Asked Questions

What is Itential Automation Studio?

Itential Automation Studio is an application that enables network practitioners with no programming experience to quickly build powerful end-to-end network automations in a low-code, drag-and-drop canvas. Within the platform, customers have the ability to download from a freely available library of 100+ pre-built use cases, adapters, and transformations to help teams run their first automations within days instead of months.

Automations are built in Automation Studio using a low-code, drag-and-drop canvas. API integrations with different IT systems and networking controllers are presented as tasks that can be dropped onto the canvas with logical paths and operations, linking tasks together into a logical workflow. Automation Studio includes the ability to build pre-check and post-check templates, input validation forms and data transformations, and use these in the automation workflow. A background in programming is not necessary to use Automation Studio.
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Can automations be reused in a modular fashion?

Yes, the ability to run separate, distinct automations as a child job is available within a workflow. This makes it possible to build automations that focus on a specific function, like opening a change request ticket in an ITSM, and reusing that as a child job in other automations. This allows multiple teams to work within Automation Studio to build and manage automations that are specific to their domain. Network teams can focus on building automations related to networking tasks and leverage automations that another team builds and maintains for processes like opening and updating change request tickets, or communications notifications to different teams.

Does Itential support closed-loop automation?

Yes, Itential supports closed-loop automation with event triggers (Kafka, RabbitMQ, NETCONF, etc.) or through API webhook triggers to start any automation. Any data made available through these triggers is available to be used within your automations or as input to any pre-existing automation script (BASH, Python, etc.) or Ansible Playbook.

How does Itential expose network automations to more departments by allowing specific roles to execute certain tasks, start/stop or schedule recurring automations?

Automations built in Automation Studio can be published and made available through Automation Catalog. In Automation Catalog, teams can define which users and groups can run or manage an automation and schedule it to run once or on a recurring basis.

How does Itential support automation with CLI-based network devices?

The Itential Automation Platform supports both traditional CLI-based networking devices as well as API-based networking services and building automations across either follows the same methodology in Automation Studio.
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How does Automation Studio support pre-check and post-check processes?

Automation Studio includes tools to quickly create pre-check and post-check functions using Command and Analytic Templates for CLI-based devices. CLI commands can be defined and executed, and the output of these commands can be captured and parsed. These templates do not require any form of code. Additionally, any API tasks that are available through integrated network systems, or any network automation scripts can be used in a workflow to build the most robust pre-check and post-check process needed.

Can pre-existing automations, like Python Scripts or Ansible Playbooks, be used in the platform?

Yes, they can. Instead of throwing away any existing automations your team may have invested in, Itential supports the ability to integrate these valuable automations by onboarding them in Automation Gateway, where they can be decorated and made available through an API interface. Automation Gateway supports nearly any script that can be run from a Linux command line, and has additional integration support for Ansible, Terraform, Nornir, and Netmiko. Automation Gateway also serves as a system to organize, test, run, and publish scripts across the entire network team and helps foster the ability to collaborate and share automations together.
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Do you provide any pre-existing automations that a customer can use in the platform?

Yes, Itential provides a freely available library of automations that cover a variety of popular use cases for both traditional networking and cloud networking. These Pre-Built Automations are complete and come bundled with documentation, workflows, and any other assets needed to get running quickly in the platform. The full library of Pre-built Automations, Adapters, and Transformations are integrated into the platform so you can easily search and install them as you need them.
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How does IAP support self-service automation?

IAP supports multiple methods of providing self-service capabilities for an automation. Any automation created in Automation Studio can be made available in Automation Catalog. Automation Catalog provides the ability to define the individuals and groups who can manage or run an Automation from within the platform. For self service capabilities outside the platform, an automation published in the catalog can also be accessed through a RESTful API so it can be integrated into other systems and processes, if so desired.

What’s Next?

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Know Your Network. Automate Your Network.

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