Michael Elrom serves as the VP of Professional Services at Itential, bringing over 20 years of deep experience in network automation, software engineering, and IT infrastructure. Since the founding of Itential, he has played a pivotal role in driving successful automation initiatives for customers across every industry.
Throughout his career, Michael has held diverse roles (both contributor and leadership) spanning sales, customer service, network engineering, software development, and professional services. His breadth of experience gives him a unique perspective on both the technical and business aspects of automation and orchestration, allowing him to bridge the gap between strategy and execution.
At Itential, Michael helps organizations accelerate their automation journey, ensuring seamless deployments and long-term success. His expertise spans the entire automation lifecycle — from initial onboarding and solution design to advanced use case development and optimization. A trusted advisor and problem-solver, Michael is passionate about empowering customers to unlock the full potential of network orchestration, delivering efficiency, scalability, and innovation.