Cloud Platform

Architecture, Security, & Deployment

Itential Architecture Overview

The Itential Platform is architected to support networks of any size, type, and complexity. Our orchestration engine provides a robust method for consuming the aggregated data from existing tools and applying the business logic involved in network automation and orchestration. Itential does not create copies of data, allowing your systems of record and their data to serve as the source of truth, mitigating data quality issues and manual fallout errors.

Workflows can be published as micro-services that are available through an open API to northbound systems enabling network specific actions to be triggered and managed via the Itential Platform. By extracting the complexity associated with managing multiple systems and data models, the Itential Platform enables anyone to drive orchestrated infrastructure operations.

Patented Technology Driving Network Innovation

Itential’s API-first, integration approach to network automation and orchestration is redefining how we manage complex, distributed networks. The Itential Platform is the only solution that can integrate with and transform any network (physical, virtual, and cloud)  and any IT system, transform the data into a common language (JSON) delivering a unified, real-time federated view of the resources and data. Our patented approach simplifies network automation in that users do not need to learn multiple technology types and can reduce time and effort in deploying, managing, and maintaining network infrastructure.

US 16,220,622: Systems & Methods for Dynamic Federated API Generation
Delivers a single unified, real-time view of network and service components across a diverse set of networks and technologies.

US 11,354,491: Systems & Methods for Improved Data Modeling & Translation
Simplifies interaction between users, applications, and network systems by providing common, human readable language across different technology types.

The Only SaaS-Delivered Network Orchestration Platform

Itential’s fully managed cloud offering is the fastest way to implement orchestration at scale and our SaaS platform enables hassle-free orchestration that eliminates all manual software and infrastructure maintenance services, so you can deploy quickly and get started in minutes.
Itential SaaS Deployment Architecture & Security Posture

Benefits

Accelerate Time-to-Value
Get your fully-hosted instance of Itential in minutes and begin automating network operations.

Reduce Implementation Complexity
Avoid the burden of deploying and managing infrastructure.

Automated Updates
No manual software maintenance and associated downtime.

IAP On-Premises Validated Designs

For organizations that need complete control and management to satisfy regulatory or internal security requirements, Itential provides a self-managed deployment option.
High Availability On-Prem Deployment

High Availability Architecture
Each element of IAP architecture can be deployed to meet the customers’ High Availability (HA) and Disaster Recovery (DR) requirements, including Server availability, Client sessions management, and database replication and resilience.

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Active/Standby Architecture
Adhere to strict business continuity and uptime demands with active/standby. All of the components are redundant and can gracefully tolerate at least 1 catastrophic failure and also provides a redundancy for the primary data center.

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Developer Architecture
An Itential architecture where all of the components are installed as singletons and can not gracefully tolerate failures and suitable for development environments only.

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bright blue soc2 compliance badge from aicpa for the itential network automation platform, ensuring network security

Designed for Security & Scale

The Itential Platform gives teams the confidence they need to enable secure automation for all.

  • Privacy: Itential invested in GDPR and CCPA compliance to ensure all data is handled with care.
  • Security: The Itential Platform safeguards your data with controls like role-based permissions and encryption in transit and at rest.
  • Compliance: Verify Itential’s security, availability, confidentiality, and processing integrity with SOC2.

Explore Security & Compliance

Core Capabilities

Orchestration Engine


Provides execution of changes/adds, migrations, automation scenarios, monitoring and management of compliance.

Stateful Orchestration


Track infrastructure services at scale with customized resource models and orchestrated workflow actions that can automate service changes and update service details across any service’s lifecycle.
Explore Lifecycle Manager

Event Triggers / Closed-Loop Capabilities


Itential’s event-driven orchestration capabilities can trigger workflow tasks based upon notifications from several event systems such as incident resolution, inventory monitoring, and service management tools.

Federation / Brokers


Ensures consistency in data models between various adapters and creates a unified federated view of resources and data.
Download the White Paper

Integration / Adapters


Itential Adapters provide integration with any 3rd party APIs into systems.
Explore Integrations

Role-Based Access & Control


Role-based access control provides unprecedented flexibility and control over permissions to components and data within Itential, ensuring that even the most stringent security requirements can be met.

Single Sign On (SSO)


Users can automatically sign in to the Itential Platform using Single Sign On through OpenIDConnect or integration with an existing SAML-based service.

Get Started with Itential

Schedule a Custom Demo

Schedule time with our automation experts to explore how our platform can help simplify and accelerate your automation journey.

Meet With Us

Signup for a Free Trial Workshop

Schedule time with our automation experts for a free one hour workshop and self-guided trial of the Itential Automation Platform.

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Take a Tour of Itential Products

Take an interactive tour of Itential's suite of network automation and orchestration platform.

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Frequently Asked Questions

What authentication and authorization methods are supported?

Itential supports integration with LDAP/OpenLDAP, Azure, RADIUS and Active Directory.

Does Itential support RBAC? How granular are the RBAC policies?

Yes, Itential supports Role Based Access Control within the platform. IAP supports a very granular policies that allows user and group access controls across applications, devices, automations, adapters, and integrations.

Does Itential support SSO?

Yes, SSO is supported within our SaaS Platform and with IAP deployed on-premises.

How does Itential ensure no single point of failure?

Itential’s multi-tiered architecture has been designed with scaling and fault tolerance at its core. Itential’s application server can be deployed in either active/active or active/standby configuration, with management of user sessions performed via a load-balancers. IAP’s persistence store is MongoDB, which can be configured as highly resilient multi-member ReplicaSets. User session tokens are stored within a Redis database, which can also be clustered for fault tolerance.

How do I configure the product to operate with high availability in a global level?

With its distributed, multi-tiered architecture, Itential can easily be configured with out of region Disaster Recover nodes. For example, primary HA servers can be configured within one region within the United Kingdom, whilst a fully independent ‘cold’ setup can be configured in Asia. Upon a disaster, the Asian applications can be set up as active, and as the MongoDB data store has been replicated across all members, all data will be available on switch over from Europe to Asia.
Read the White Paper

How does Itential support enterprise scalability and what are the maximum number of network device sizes it is able to support?

There is no maximum limit of network devices for Itential. Itential’s largest deployments support in excess of 140,000 devices.

Does Itential have any off prem/cloud-based dependencies to function fully?

Itential offers multiple deployment options for the Itential Platform. Itential can be consumed as a SaaS offering or as an on-premise deployment. For on-premise deployments, Itential does not require access for off prem/cloud based dependencies.
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How is encryption handled for data in flight and at rest?

For in-flight data, all communications between client and server are across secured https connections using standards-based TLS.