Itential Academy

Take Your Network Automation & Orchestration Skills to the Next Level

Itential Platform

• Itential Platform Overview
  This course introduces learners to the Itential Platform, its architecture, its web and API interfaces and the low-code orchestration applications using release 2023.1.
  Version: 2023.1
• Itential 2023.1 Improvements & Enhancements Overview
  This course will provide an overview of the improvements and enhancements implemented in the 2023.1 release of Itential.
  Version: 2023.1
• Itential Command Templates
  This brief course provides Itential Administrators with an overview of command templates, how to import and create them. It also covers how to configure templates, provides some example use cases and ends with some recommended best practices.
  Version: 2023.1
• Itential Tasks Overview
  This course provides an overview of commonly used Itential tasks and shows how to use the tasks in simple workflows to demonstrate their functionality.
  Version: 2023.1
• Itential Troubleshooting Best Practices
  This course explores the best practices when troubleshooting the platform.
  Version: 2023.1

Itential Admin Essentials

• Itential Admin Essentials
  This course and lab guides users through some of the more common functions in Admin Essentials including:
  • Creating a role in Itential
  • Set log severity on an adapter
  • Install, configure, and use an open-source adapter in a workflow
  • Create an integration
  • Install a pre-built workflow

  Version: 2022.1

• Itential Users, Groups, Roles, & Clients
  This course provides Itential Administrators with a brief overview of the importance of users, groups, roles, and clients. It also walks students through where to access them within the platform user interface and how to configure them.
  Version: 2023.1
• Admin Essentials – Profiles (2023.1)
  This course provides an overview of Profiles to include how to view the status, start, stop and restart applications and adapters. It also walks the user through how to create properties and how to edit them.
  Version: 2023.1

Itential Configuration Manager

• Itential Configuration Manager
  In this module we will:
  • Define and explore the Configuration Manager
  • Review how to access the Configuration Manager
  • Discuss how to create a Device Group, Device Backup, and a Golden configuration
    Version: 2023.1
• Itential’s Configuration Manager: Creating & Using Parsers (2022.1)
  This course covers the use of pre-built parsers, how to create a new parser, and how to create a Golden Configuration.
  Version: 2022.1
• LAB: Itential Configuration Manager (Part 1)* 
  This course and lab guide the user through the process of using Itential’s Configuration Manager to create a golden configuration, as well as conducting compliance checks
  Version: 2023.1
• LAB: Itential Configuration Manager (Part 2)*
  This course and lab guide the user through the process of creating a workflow to run a compliance check against a device. It then expands the workflow to trigger creation of a ServiceNow incident in the event of a compliance failure.
  Version: 2023.1
• Golden Configuration Best Practices
  This course explores the best practices of building and using a Golden Configuration.
  Version: 2023.1

Itential Design Studio

• Itential Design Studio Overview
  In this module we will discuss what a workflow is, review terminology, and define task types. We will also explore Itential’s Design Studio tool and build basic workflows using the New and Gen 1 canvases.
  Version: 2023.1
• Itential 2023.1 Canvas Overview
  This course provides an overview of the modern canvas included with Itential version 2023.1.
  Version: 2023.1
• Workflow Best Practices
  This course covers several best practices in using workflow orchestration. This includes workflow readability and design, nomenclature, functionality, and global variables.
  Version: 2023.1
• LAB: Designing a Workflow – Workflow 1 *
  This course and lab guides users through building a workflow to check device connectivity, to include searching for, adding, and configuring tasks and adding error handling to the workflow..
  Version: 2023.1
• LAB: Designing a Workflow – Workflow 2 *
  This course and lab guides the user through building a workflow to check connectivity for all devices within a device group, including searching for, adding, and configuring tasks, and adding error handling to the workflow.
  Version: 2023.1
• LAB: Designing a Workflow – Workflow 3 *
  This course guides the user through building a wrapper workflow for the Check Device Group Connectivity workflow created in the previous course. This workflow will execute the child job and if any disconnected devices are found, will create an incident within ServiceNow alerting a technician to the issue. Activities include searching for, adding, and configuring tasks, and adding error handling to the workflow.
  Version: 2023.1
• LAB: Designing a Workflow – Workflow 1 (New Canvas) *
  This course and lab guides users through building a workflow to check device connectivity, to include searching for, adding, and configuring tasks and adding error handling to the workflow using Itential’s New Canvas.
  Version: 2023.1
• LAB: Designing a Workflow – Workflow 2 (New Canvas) *
  This course and lab guides users through building a workflow to check device connectivity using Itential’s New Canvas.
  Version: 2023.1
• LAB: Designing a Workflow – Workflow 3 (New Canvas) *
  This course guides the user through building a wrapper workflow for the Check Device Group Connectivity workflow created in the previous course. This workflow will execute the child job and if any disconnected devices are found, will create an incident within ServiceNow alerting a technician to the issue. Activities include searching for, adding, and configuring tasks, and adding error handling to the workflow.
  Version: 2023.1
• Itential Analytic Templates
  This course explores command and analytic templates and how to utilize both in a workflow
  Version: 2023.1
• Using TextFSM Templates 
  This course provides an overview of TextFSM templates, how to create them and a use case example.
  Version: 2023.1

Itential Automation Gateway

• IAG 2023.1 Improvements & Enhancements Overview
  This course will provide an overview of the improvements and enhancements implemented in the 2023.1 release of IAG.
  Version: 2023.1
• IAG Overview
  High level overview of the user interface and main features of Itential’s Automation Gateway.
  Version: 2022.1
• IAG Installation
  This course provides an overview of basic installation tasks in Itential’s Automation Gateway.
  Version: 2020.2
• IAG Configuration
  This course provides an overview of basic configuration tasks in IAG.
  Version: 2022.1

Itential Pre-Built Integrations & Workflows

• Onboarding & Configuring an Adapter
  This course will lead you through the process of onboarding and configuring an adapter. It begins with locating the open-source adapter, cloning it, and installing it. This is followed by the configuration of the adapter in Itential and finally how to use the adapter in an automation.
  Version: 2022.1
• Pre-Built Workflow Best Practices
  This course provides best practices for working with the Itential Pre-Built Collection of workflows.
  Version: 2023.1
• Itential Cisco IOS Software Upgrade Pre-Built
  This course provides a use case using the open-source Software Upgrade – Cisco IOS Pre-Built Workflow.
  Version: 2020.2
• LAB: Device Configuration Update Pre-Built *
  This course and lab guides the user through the process required to configure and update a device. This includes: importing a workflow, and creating supporting forms and templates, creating and running workflows in Operations Manager.
  Version: 2023.1
• LAB: ServiceNow Integration with the Itential Platform *
  This course and lab provides a general understanding of the process required to create an incident in ServiceNow. This includes creating a JSON Form, creating a Transformation, importing existing resources, and creating and executing a workflow.
  Version: 2023.1

Data Structure / Templating

• JSON Basics
  This course covers the basics of JSON, including JSON terms, JSONPath, and schemas.
  Version: 2020.2
• JSON Forms
  This course is a high-level overview of how to use JSON Forms within Itential. In this course, you will build a JSON Form, build a workflow utilizing the JSON Form, and you will create an Automation Catalog entry. To end the course, you will run the JSON form as a task.
  Version: 2023.1
• JSON Transformation Designer
  This course provides an overview of the JSON Transformation UI, and reviews the following tasks:
  • Exploring the JST Designer.
  • Adding a schema.
  • Running a JST.
  • Describing JST use cases.
    Version: 2023.1
• JSON Schema Transformation (JST) Best Practices
  This course provides best practices to support optimal results when building JST’s.
  Version: 2023.1
• LAB: Jinja2 Templates *
  This course and lab provide a general understanding of the process to create a Jinja2 template, create and run workflows that use Jinja2 templates and creating and executing an automation.
  Version: 2023.1
• Technical Basics – Scripts
  This course provides an overview of using scripts in IAG and the Itential Platform.
  Version: 2023.1
• Technical Basics – Ansible Modules, Playbooks, and Collections
  This course provides an overview of Ansible Playbooks and collections in IAG, and Modules in the Itential Platform and IAG.
  Version: 2023.1
• Technical Basics – gRPC
  This course provides an overview of gRPC and how it can be used in IAG and the Itential Platform.
  Version: 2023.1
• Technical Basics – Terraform
  This course will cover the basics of Terraform, including using it with IAG and the Itential Platform.
  Version: 2023.1
• Technical Basics – Netmiko
  This course provides an overview of using Netmiko in IAG and the Itential Platform.
  Version: 2023.1
• Technical Basics – Nornir
  This course provides an overview of using Nornir in IAG and the Itential Platform.
  Version: 2021.1
• Technical Basics – NETCONF 
  This course provides an overview of how to use NETCONF in IAG and the Itential Platform to include enabling it, adding inventory devices, executing an endpoint and creating a workflow.
  Version: 2023.1

Itential Operations Manager

• Operations Manager – Workflows
  This course will provide an overview of Operations Manager – Workflows, to include:
  • General navigation of Operations Manager
  • Adding device groups and triggers
  • Explore the types of triggers and how to run a workflow from one
  • Running a workflow from Operations Manager
    Version: 2023.1
• Operations Manager – Jobs
  This course will provide an overview of Operations Manager – Jobs.
  Version: 2023.1

Itential Lifecycle Manager

• Lifecycle Manager (Itential 2023.1)
  This course provides an overview of Lifecycle Manager and includes creating a resource, defining resource models, creating instances, and creating actions.
  Version: 2023.1

*All Courses noted as LABS are only available with a paid Itential Academy Training license.