AI & AIOps

From Vibe-Coding Automation Scripts to Self-Service: Turning Code Into Products

Most network teams I talk to share the same frustration: scripts never scale. A clever bit of Python lives on someone’s laptop, but getting it into production - governed, reusable, and consumable by others - feels like climbing a mountain. Tickets pile up, approvals slow everything down, and the promise of automation gets stuck in

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Blog

Automation & AI in Austin, Getting Started with MCP, & More

Welcome to another edition of Itential Insights. Here’s what you’ll find this month: A first look at Network Automation Forum's AutoCon 4, where automation and AI converge to define the next era of network innovation A step-by-step guide to connecting AI to your infrastructure with Itential MCP. Insights from EMA Research, Armstrong, and Itential on

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Video

Strategic Imperatives for Infrastructure Leaders in an AI-Enabled World

Strategic Imperatives for Infrastructure Leaders in an AI-Enabled World AI is transforming every layer of IT, but most infrastructure teams are still fighting fires with the same manual processes they used years ago. In this session from the Selector AI Summit for Network Leaders, William Collins from Itential shares hard-earned lessons from both enterprise and

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Blog

Automation is a Team Sport: Why Collaboration Beats Tooling

Automation promises speed, reliability, and scale. Yet, if you walk through enterprise programs today, you’ll often see a familiar story: a few quick wins, then a plateau. The scripts multiply, the tools expand, but adoption stalls. What causes that stall isn’t a lack of technology. It’s a lack of participation. The organizations that scale automation

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AI & AIOps

Strategic Imperatives for Infrastructure Leaders in an AI-Enabled World

When I was invited to speak at the Selector AI Summit for Network Leaders, my first thought was how to bring something practical to a conversation filled with groundbreaking demos and AI hype. My goal wasn’t to impress with futuristic promises – it was to get real about where most enterprises actually are, what’s holding

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AI & AIOps

Getting Started with Itential MCP Server

What is MCP? The Model Context Protocol (MCP) is an open standard introduced by Anthropic in November 2024 that solves the "universal language problem" in AI-tool integration. Just as USB-C provides a universal connector for devices, MCP provides a standardized way for any AI assistant to connect to external tools and data sources without requiring

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AI & AIOps

MCP 101: Understanding the Model Context Protocol

What is MCP? MCP is an open protocol introduced by Anthropic in November 2024 that standardizes how AI systems connect to external tools and data sources. Instead of every AI framework requiring custom integration code, MCP provides a common language that any compatible AI can use to interact with any MCP-enabled tool. The protocol operates

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Roles

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Live Webinars

How to Leverage Itential MCP & Agentic AI to Reduce Network & Security Troubleshooting Time

DEMO How to Leverage Itential MCP & Agentic AI to Reduce Network & Security Troubleshooting Time When outages strike or misconfigurations slip through, the clock starts ticking. Every minute spent hunting down root causes means lost productivity, frustrated users, and – in some cases – millions in revenue impact. What if AI could help you

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AI & AIOps

Context as the New Currency: Designing Effective MCP Servers for AI

When I first started dabbling with large language models (LLMs), my primary goal was straightforward: utilize the LLMs as the tool they are, ask precise questions, extract specific knowledge, and receive direct answers. Simple, right? But as I delved deeper, my understanding began a significant shift. I realized the immense, underlying importance of context management,

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