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AI & AIOps
How to Setup Dynamic Bindings with Itential MCP
Overview Dynamic bindings allow you to expose Itential Platform automation capabilities as MCP tools without writing any code. Simply configure which workflows (endpoints) or Gateway Manager services you want to expose, and the MCP server automatically creates callable tools that AI assistants can use. Why Use Dynamic Bindings? Zero-code tool creation: Define tools through configuration,

News
Itential & Carahsoft Partner to Bring Hybrid Cloud Network Automation & Orchestration to the Public Sector
ATLANTA & RESTON, VA, November 5, 2025 – Itential, a cloud-native leader in network and infrastructure orchestration, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced a partnership. Under the agreement, Carahsoft will serve as Itential’s Master Government Aggregator®, making the company’s automation and orchestration solutions available to the Public Sector through

Blog
Ops to Orchestrated: The Automation Playbook for Architects
From the Field to the Framework I didn’t start out as an automation architect. I started as a Marine – building and maintaining communication systems that had to work under pressure. In that world, downtime wasn’t just inconvenient; it could be mission-critical. That experience shaped how I think about networking to this day – precision,

AI & AIOps
Secure Mediation & Translation: How Itential MCP Enables Controlled AI-Infrastructure Integration
Executive Summary The Itential Model Context Protocol (MCP) Server, combined with the Itential Platform, implements a comprehensive security architecture that ensures AI systems never have direct access to infrastructure. Every AI request flows through a structured mediation layer that validates, translates, and controls execution – providing full traceability while maintaining strict boundaries between AI interfaces

AI & AIOps
Reimagining Infrastructure in the Agentic AI Era
The Shift Is Already Here Every few decades, infrastructure leaders face a turning point. Virtualization. The cloud. Infrastructure as Code. Each wave has forced us to rethink how we design, build, and operate the critical systems our businesses depend on. Today, Agentic AI represents the next great inflection point. And just like the shifts before

AI & AIOps
Why Being Late to Automation Might Be the Smartest Move You Ever Made
In 2025, being late to automation is no longer a disadvantage - it’s an opportunity. Organizations starting their automation journey today can leapfrog legacy challenges, adopt AI-native orchestration, and build smarter, more compliant systems from day one. The Conversations That Sparked This Thought In recent weeks, I’ve spent time with our sales, marketing, pre-sales, and

Blog
Practitioner’s Take: When Automation Becomes the Bottleneck
For years, I’ve talked with engineers who are caught in the same cycle: they start automating with good intentions, a few Python scripts here, an Ansible playbook there. It works. It saves time. It even feels empowering. But at some point, that success turns on itself. The scripts multiply. Ownership blurs. Debugging becomes a weekly

AI & AIOps
From Automation to Autonomy: Building Trust in the Age of Intelligent Networks
A few weeks ago, while in London, I sat down with Ian Smith on the BASELINE Podcast for a candid conversation about AI, automation, and the future of network operations. In Part 1, we explored how automation can unlock human potential – the first step in transforming how enterprises think about efficiency and scale. (🎧

AI & AIOps
From Scripts to Systems: Why Orchestration is the Missing Link in AI Adoption
Every enterprise leader I talk to today is thinking about AI. Some are testing models, others are piloting use cases, and nearly all are trying to understand how AI fits into their existing automation strategy. Yet a common theme keeps surfacing – progress feels slower than expected. That’s not because teams lack talent or ambition.

Page
From Automation to Agentic AI: Lumen’s Journey to Self-Driving Networks
From Automation to Agentic AI Lumen’s Journey to Self-Driving Networks As AI reshapes the fabric of digital infrastructure, network leaders are redefining how scale, reliability, and intelligence coexist. In this session from Selector’s AI Summit for Network Leaders, Greg Freeman, Vice President of Network Customer Transformation at Lumen Technologies, shares the five-year transformation journey that
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