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AI & AIOps

Building Trust in Non-Deterministic Systems: A Framework for Responsible AI Operations

Every infrastructure leader today is under pressure to move faster – automate more, deliver instantly, and now, infuse AI everywhere. The tools are powerful. The opportunities are real. But the question that keeps surfacing in every customer conversation is simpler and far more human: can we trust it? The New Trust Equation AI introduces a

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AI & AIOps

Beyond Deterministic Automation: Why AI Reasoning is the Future of Infrastructure Orchestration

The Executive Reality Executives don’t need another “AI will change everything” promise. You need a practical path to integrate AI into your automation without losing control or compliance. The future isn’t replacing deterministic automation with AI – it’s using AI to create deterministic building blocks that orchestration can trust, validate, and reuse at scale. This

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Blog

How Colt Accelerated Global Network Innovation with Itential

In today’s connected world, speed isn’t a competitive advantage, it’s the baseline. The ability to deliver new services faster, with greater consistency and control, is what separates providers who lead from those who follow. And for most, the barrier isn’t strategy, it’s the operational reality of fragmented automation. That’s the story Colt faced head-on. Since

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Network Orchestration

Accelerating Federal Modernization: Itential & Carahsoft Partner to Power the Next Era of Automation

Federal missions are moving faster – modern apps, multi-cloud, and new cyber mandates –while teams carry the same headcount to meet extra rigorous compliance requirements. The question I hear most from program leaders isn’t “Can we automate?” It’s “How do we make automation governed, auditable, and repeatable across network and cloud?” That’s exactly what our

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AI & AIOps

Itential MCP: Where Conversational AI Meets Enterprise Automation

The Perfect Partnership: LLMs & Enterprise Orchestration Every enterprise is chasing AI. Few are doing it safely. In the rush to experiment with conversational interfaces and generative models, most organizations hit the same wall: translating human intent into trusted, governed action across complex infrastructure. Large Language Models (LLMs) understand what users mean, but not what

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Blog

Corning’s Ambitious Network Refresh, Lumen’s Agentic AI Journey, Proving ROI, & More

Welcome to another edition of Itential Insights. Here’s what you’ll find this month: How Corning is using Itential to execute a global, multi-vendor network refresh without increasing headcount. A preview of AutoCon 4, where automation and AI converge to redefine what’s possible in network innovation. Why making ROI a core automation practice can transform the

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AI & AIOps

How to Setup Dynamic Bindings with Itential MCP

Overview Dynamic bindings allow you to expose Itential Platform automation capabilities as MCP tools without writing any code. Simply configure which workflows (endpoints) or Gateway Manager services you want to expose, and the MCP server automatically creates callable tools that AI assistants can use. Why Use Dynamic Bindings? Zero-code tool creation: Define tools through configuration,

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News

Itential & Carahsoft Partner to Bring Hybrid Cloud Network Automation & Orchestration to the Public Sector

ATLANTA & RESTON, VA, November 5, 2025 – Itential, a cloud-native leader in network and infrastructure orchestration, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced a partnership. Under the agreement, Carahsoft will serve as Itential’s Master Government Aggregator®, making the company’s automation and orchestration solutions available to the Public Sector through

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Blog

Ops to Orchestrated: The Automation Playbook for Architects

From the Field to the Framework I didn’t start out as an automation architect. I started as a Marine – building and maintaining communication systems that had to work under pressure. In that world, downtime wasn’t just inconvenient; it could be mission-critical. That experience shaped how I think about networking to this day – precision,

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AI & AIOps

Secure Mediation & Translation: How Itential MCP Enables Controlled AI-Infrastructure Integration

Executive Summary The Itential Model Context Protocol (MCP) Server, combined with the Itential Platform, implements a comprehensive security architecture that ensures AI systems never have direct access to infrastructure. Every AI request flows through a structured mediation layer that validates, translates, and controls execution – providing full traceability while maintaining strict boundaries between AI interfaces

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