Service Provider Networks are Complex, Diverse, & Distributed
Communication Service Providers (CSPs) are facing more pressure than ever before to accelerate adoption of new technologies and offer new services while ensuring their networks perform without failure. With the explosive growth in cloud-application usage, IoT, mobile devices, and extending connectivity and computing to the edge with 5G, CSPs are accelerating plans to increase capacity, throughput, and new capabilities, forcing their engineering teams to improve efficiency and velocity for delivering and managing network services. At the same time, CSPs are eager to incorporate new technologies such as AIOps, machine learning, and closed-loop automation into their network operations.
As a result, CSPs are looking to deploy end-to-end orchestration and automation to respond to the increasing demands and accelerate new product introduction while maintaining service delivery and quality commitments. With most CSP networks spanning multiple domains (cloud, mobile, WAN, RAN, edge, transport, data center, managed services, etc.) and requiring a higher level of investment and management, the right orchestration solution is needed to support an increasingly diverse set of technologies, vendors, and systems.
Itential Accelerates Digital Transformation for SPs Around the World
Why Communications Service Providers Trust Itential to Orchestrate & Automate their Critical Infrastructure
We originally chose Itential to help accelerate our network automation efforts because of Itential’s intuitive user-interfaces and out-of-the-box integrations with our DevOps tools. Once we saw the power and speed that we were able to obtain with Itential we started expanding it to work with our other controllers and orchestration deployments as well. The Itential solution allowed us to combine what we were doing with Ansible, Cisco and soon an SD-WAN provider, into a single, cohesive network automation strategy.”
-Senior Director, Top North America Service Provider
Benefits Delivered to CSPs
Accelerated Time to Market
Itential orchestration users have reduced timelines to introduce new services and to activate new customers by up to 90%, driving faster revenue and reduced customer activation costs.
OPEX & CAPEX Reduction
Effective orchestration can reduce OPEX by up to 80% for network operations use cases, while driving CAPEX reduction through more effective utilization of existing assets.
Increased Customer Satisfaction
Orchestration and automation eliminate manual errors and can perform event-driven closed-loop operations to improve service availability and quality.
Dynamic, Real-Time Service Delivery
By replacing multiple-handoffs and ticket-driven activation processes with full-process orchestration, customer activations that once took days or weeks can be orchestrated in minutes.
Itential Orchestration Capabilities for Communications Service Providers
Itential is purpose-built for today’s complex, multi-domain, and multi-vendor networks. From cloud-based networks to data center networks and from NFV to distributed WANs – Itential includes powerful features for the most complex CSP network automation initiatives.
Integrate with Anything
The value of an automation platform increases exponentially for each system, network, and environment that it can integrate with. The Itential architecture is based on a rapid-integration model, enabling CSPs to quickly and easily integrate with any system or technology in your ecosystem – including network function vendors, OSS vendors, open source elements, and in-house developed systems.
In the CSP environment, real-time network information exists in multiple locations and in multiple formats, which can complicate the creation of end-to-end automation and orchestration use cases. Recognizing the importance of providing an easy way to organize, consume, and manage network information, Itential has created patent-pending federation technology that enables NetOps teams to create a ‘meta-map’ of all connected resources for easy consumption.
Simplify Automation for Everyone
The Itential Automation Platform simplifies automation for everyone, making it easy for domain-expert network engineers to easily create powerful end-to-end automations without scripting or coding. Our low-code environment exposes data for easy-to-use creation of automations as well as Pre-Built Automations for accelerating automation across all use cases.
Communications Service Provider Use Cases
Itential addresses a wide range of CSP use cases specific to complex, multi-domain and multi-vendor networks that are common in the CSP environment, including: