Network Services

Automation & Orchestration with Itential

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Meet Fast-Changing Business Needs with Network Automation & Orchestration

Digital transformation requires an agile network. More and more applications now depend on the network to deliver increasing application traffic faster than ever before. Legacy solutions are unable to keep up with today’s dynamic, always changing, highly distributed network environments that require tuning and management to meet these requirements. Automation and orchestration drives the ability to modernize your foundational infrastructure and improves operational efficiency, agility, and the ability to scale operations to meet the demands of the business.

White Paper: End-to-End Network Automation for Network Services

Automating & Orchestrating Network Services

To gain the speed and agility required to keep pace with fast-changing business needs, IT and networking organizations must mitigate manual network operations and focus on enabling network services automation and orchestration. From initial deployment to day 2 operations and beyond, automation ensures every network component is properly configured, accelerating the delivery of applications and services to the business.

Outcomes

Reduce Manual Overhead
Reduce or eliminate the need to manually reference multiple dashboards and consoles to gather the data required to make network changes.

Improve Operational Efficiency
Realize greater efficiency by enabling your network team will do more work in less time and focus on tasks that increase network performance and reliability.

Deliver Services Faster
Reduce time to complete a new service request from weeks to minutes or hours by orchestrating network services and network changes together, increasing customer satisfaction by exceeding expectations.

Scale Operations
Easily create, test, and publish secure orchestrated workflows from a self-service portal from Itential or an external application, like ServiceNow.

Itential Network Services Automation & Orchestration Use Cases

  • Accelerate Day 0/1 Deployment of New Services
    Provision and deploy new network infrastructure more quickly, with less errors, by orchestrating the entire end-to-end process, mitigating manual errors.
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  • Ensure Configuration Standardization & Compliance
    Easily build and update Golden Configuration templates that can be used for scheduled, automated network compliance checks to identify drift and possible risk. Leverage the same templates to preventatively validate a network change before it’s made, avoiding unnecessary risk due to configuration errors.
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  • Streamline Day 2 Change Management
    Safely reduce backlog by orchestrating security infrastructure changes driven by new applications and services across data center and cloud.
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  • Orchestrate Across Multi-Domain, Multi-Vendor Networks
    With Itential, automate the delivery of application connectivity across any network domain, across any network vendor, and across any type of network — physical, virtual, or cloud, mitigating the complexity of managing multiple network types and vendors by consuming and federating the systems and networks managed by those systems, abstracting the complexity from the user for simplified orchestration.
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Hear From Our Customers

British Multinational Bank Teams with Itential to Reduce Years of Load Balancer Migrations to Months

One of the most prestigious multinational financial institutions invested in a new load balancing solution to properly meet the demands of growth and increase customer satisfaction. This required them to migrate their existing legacy solution to a new load balancing solution from F5 networks. However, this migration process, if executed using high-touch manual methods, would take years to complete. With over 17,000 existing IP addresses that would need to be migrated along with the adoption of new microservices configurations, the number of changes for this migration increased exponentially. Not wanting to rely on external contractors for this process, they needed a solution that could integrate with their existing legacy environment, automate changes to the new solution, and provide self-service capabilities for their internal teams so they could deliver network services faster.

Customer Quote

By leveraging Itential’s Automation Platform, we were able to remove a lot of manual time from our network teams and enable service teams with their own self-service portal to manage load balancers.

Director of Network Services
Large European Bank

Armstrong Automates & Accelerates Infrastructure Service Delivery

Armstrong World Industries faced a growing backlog of service requests and the limitations of their homegrown orchestration system. By adopting Itential’s event-driven platform, they automated workflows, integrated tools like ServiceNow, and reduced service delivery times from days to minutes while achieving measurable ROI.

Customer Quote

Users now get faster service delivery because Itential automates the entire process. What used to take days now takes minutes, and that’s a massive improvement for us.

Eric Anderson
Senior Infrastructure Architect at Armstrong

RUSH Automates NetOps to Respond Quickly to Critical IT Needs & On-Demand Patient Care

The RUSH University Medical Center team tackled their challenges of supporting a sprawling network that supports three hospitals and over 30 remote sites by adopting Itential to reduce operational bottlenecks, streamline mundane tasks, and respond quickly to critical IT needs — improving the efficiency of healthcare delivery while maintaining patient safety.

Customer Quote

The game-changer for us with Itential is how it abstracts the complexity of automation. In the past, scripting and automation were intimidating because they required you to be a programmer first and a network engineer second. But with Itential, you don’t need to be a developer to create impactful automations. You can take building blocks and create workflows that solve real problems quickly and effectively, without the need for manual intervention.

Uzair Khan
Manager of Network Services, RUSH University Medical Center

 

Fiserv Accelerates Service Delivery, Reduces Risk through Standardized Orchestration

In 2023, Fiserv’s network processed $2.03 trillion USD in transactions — meaning network reliability is absolutely essential. At the same time, accelerating the delivery of network engineering is key to supporting innovative application development. By adopting Itential to orchestrate and standardize network services across their distributed, multi-vendor network, Fiserv has been able to lower the barrier to entry for network engineers to use automation and accelerate service delivery while simultaneously reducing the risk of incidents caused by human error.

Customer Quote

Itential will make us more money by increasing our velocity to deliver infrastructure. It will save us money, because to deliver more, I won’t need any significant increase in headcount. And it keeps me off the front page by allowing me to ensure infrastructure is consistently secured everywhere.

Michael Wynston
Director of Network Architecture & Automation at Fiserv

Digital Transformation Though Orchestrating Service Delivery

By leveraging DevOps principles combined with the ease of use of the Itential Platform, the Lumen IT and Operations teams were able to partner and quickly deliver end-to-end orchestrations scaling over 200 million jobs and tasks per month. This has resulted in enabling customers to rapidly respond to changing market demands by providing agile, on-demand and responsive network and cloud services.

Customer Quote

Itential has made it possible for our customers to utilize the Lumen application and data delivery platform in a way that best suits their individual needs –regardless of product mix, location, scale, scope and speed.

Richard Batelaan
Former EVP North America Operations at Lumen

Automate & Orchestrate Network Services with the Itential Platform

Itential provides the ability to integrate with the IT ecosystem your organization has today and the flexibility to continue to integrate with the systems you may use tomorrow. The Itential Platform easily integrates with any network services, to be used in network orchestration workflows and easily creates orchestrations that can query or update these services immediately when needed by the workflow. Whether the network service provides data for a network change, or it provides connectivity for an application, it’s part of the orchestration process and no longer requires manual, human intervention.

Network organizations can orchestrate the use of network services to optimize network operations by leveraging the unique features of Itential’s automation and orchestration solutions such as:

Integrate Network Services into Orchestrated Workflows

Include any necessary network services, from gathering data to updating load balancers and firewalls, into your orchestrations by dropping them into a visual workflow canvas, ensuring the network is configured correctly and operating efficiently.

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Configuration Management

Enable networking teams to manage network configuration and enable security teams to audit both CLI and API-based network infrastructure with modern network tools to ensure uniform and secure configuration of network devices and services.

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API-First Architecture

Quickly and easily integrate with any IT system, network service, or cloud platform using standards-based, published API documentation and easily use the API methods in orchestration workflows.

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Pre-Built Workflows for Network Services Use Cases

Quickly extend your network change orchestrations to network services for DNS, IPAMs, load balancers, firewall rules, and more.

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