Priorities like application development, cloud migration and cybersecurity have reshaped how enterprise networks must work. Traditional automation approaches may boost efficiency but deliver only marginal gains. Many enterprise teams still struggle to scale automation and capture its full business impact.
In the AI era, enterprises adopt orchestration platforms that don’t just automate – they intelligently orchestrate. Itential’s connected, context-aware platform extends automation into end-to-end workflows, supports hybrid cloud networks, embeds model-driven insight and executes within policy and audit guardrails. This is how you modernize your network: agile, scalable, secure, and intelligent.
Why Enterprise Infrastructure Teams Choose Itential
Itential is redefining network and infrastructure orchestration at scale. The world’s largest enterprises use our products to deliver high-quality services faster, simplify network change management, and maintain security with standardized configuration and compliance. To meet the evolving demands of modern enterprises, our customers are accelerating their journey from task-based automations to end-to-end process orchestration and now agentic orchestration to operationalize network and IT infrastructure at scale.
Connect Siloed Domains & Tools
Unify disconnected systems and eliminate swivel-chair operations. Automate change management, upgrades, and configuration compliance – integrating seamlessly with ITSM tools like ServiceNow for end-to-end ticket orchestration.
Expand Automation Participation
Enable high-code developers to automate with scripts like ansible and python and network engineers to build low-code workflows, and netops to consume network services with self-service, driving automation efforts regardless of skillset and mitigating the network as a bottleneck to innovation.
Reduce Risk & Ensure Compliance
Enforce compliance before every change and maintain it continuously across network and cloud. Golden Configurations and automated pre-/post-checks ensure zero-trust operations and full audit readiness.
Deliver Network Services Faster
Transform manual work into reusable automation. Orchestrate full ticket lifecycles, deliver network services instantly, and expose network capabilities as APIs for end-user self-service.
Ensure Service Quality & Reliability
Automate validation, testing, and remediation to prevent outages and speed recovery. Integrate networking into enterprise change processes to enhance reliability and transparency.
Innovate & Enable New Technology
Connect your AI ecosystem to your infrastructure – transforming insights into trusted, automated actions. Ensure security with built-in guardrails, policy enforcement and cross-domain orchestration.
Itential Accelerates Network Transformation for Enterprises Around the World
Healthcare
How a Global Healthcare Company Built a Center of Excellence to Foster an Automation-First Culture with Itential
Manufacturing
How Armstrong Leverages Itential for Automated Infrastructure Service Delivery
Insurance
Leading Insurance Provider Sunsets Legacy HPNA, Reduces Device Backups from Hours to Minutes with Itential
Energy & Utilities
North American Utilities Company Mitigates Regulatory Network Compliance Fines with Itential Automation & Orchestration
Transportation
Major U.S. Airline Eliminates Network Downtime by Implementing Golden Configuration Across 5,000+ Devices with Itential
Technology
Top FinTech Firm Delivers Self-Serve Automation for SD-WAN Configuration & Compliance With Itential
Itential will make us more money by increasing our velocity to deliver infrastructure, it will save us money, because to deliver more, I won’t need any significant increase in headcount and it keeps me off the front page of the newspaper, by allowing me to ensure the infrastructure is consistently secured everywhere- no matter whether it’s a CPE that’s at a retail store, or it’s an Internet facing router that’s terminating VPNs or it’s a workload in public cloud – Itential gives me that ability to deliver consistency and pull all three levers at the same time.
Michael Wynston | Director Global Network Architecture & Automation, Fiserv
Itential gave us a centralized platform in which we could standardize our automation initiatives across all infrastructure teams and truly build a Center of Excellence model. People who’ve invested into new skills to build automations see more impact from their work, and we can orchestrate across different automation tools and domains to deliver services back to our end users faster and more consistently.
Automation Center of Excellence Leader, Global Pharma & Med Tech Company
Comprehensive Automation & Orchestration Features Designed for the AI Era
Leverage APIs, networking standards and software orchestration in the Itential SaaS Platform to unify any network and infrastructure domain – whether traditional infrastructure, SD-WAN branches or public/private cloud – and connect with your existing automation tools for end-to-end deployments (Day 0/1), Day 2 changes and beyond. From your first script to full lifecycle operations, the platform embeds AI-ready orchestration and model-context integration so you can simplify network management, remain flexible and streamline processes with intelligence built in.
Low-code studio for building reusable and modular workflows that stitch together a diverse set of automations and network domains with IT systems for end-to-end orchestration.
The Itential Model Context Protocol (MCP) is the bridge between AI-generated intent and enterprise infrastructure. Built on the MCP open-source standard, it connects AI agents to Itential’s Platform, enabling safe, auditable, and policy-driven automation and orchestration execution at scale.
Easily manage configurations for both physical and cloud infrastructure and ensure compliance across your entire network with dynamic, comprehensive automated policy enforcement.
Easily onboard existing Ansible, Python, or OpenTofu/Terraform automations and provide enterprise grade security, authentication and audit controls. Integrate automations into workflows for seamless change processes.
Quickly create self-service catalogs for end-users or integrate with other self-service platforms like ServiceNow. Securely enable IT infrastructure as a service which integrates with your existing DevOps tools and CI/CD pipelines.
Over 300+ out-of-the-box integrations to systems spanning authentication, cloud, controllers and orchestrators, inventory, ITSM, notifications and messaging, SD-WAN, security, telemetry, and analytics as well as custom built automations such as Ansible, Python, and Terraform.
Itential Automation & Orchestration Capabilities Across Teams
Network automation and orchestration, when apart of an overarching IT strategy can enable IT and the network teams to reach new heights of efficiency, reduce costs and deliver immediate time to value and shift applications from simply being a user of the network and infrastructure services to being able to control those services itself.
For Network & Infrastructure Teams
- Onboard and leverage existing Ansible, Python, and Terraform/OpenTofu automations.
- Manage configuration compliance across CLI and API resources.
- Integrate network orchestration with all systems of record to ensure confidence.
- Orchestrate any process to deliver an end-to-end outcome, no matter how many domains, platforms, and tools are involved.
- Deliver network services for other teams to self-serve safely and securely, saving time and effort.
For Cloud & DevOps Teams
- Integrate cloud platforms with change management, security platforms, and more.
- Orchestrate multiple automated public cloud offerings to coordinate processes end-to-end.
- Manage cloud service offerings over their entire lifecycle, defining and tracking services to streamline service management over time.
- Integrate with your existing DevOps tools and CI/CD pipelines to enable IT infrastructure as a service.
For Security Teams
- Leverage unique configuration compliance management, validation, and remediation capabilities to maintain compliance across a distributed, multi-vendor network.
- Ensure all network change processes are integrated with security platforms.
- Create an audit trail for every single network change.
- Facilitate collaboration between network and security teams through orchestration and self-service delivery.
For IT & App Teams
- Self-serve the network as a catalog of standardized products, facilitating rapid development. API-driven, so developers can leverage pipelines, IDPs, or any other method to call network services.
- Avoid the need to learn network-specific information and eliminate friction in network service requests.
- Native ServiceNow App for allowing users to run Itential automations to complete IT service requests and deliver infrastructure service request with cloud-like efficiency.
Frequently Asked Questions
How does Itential help enterprises adopt hybrid cloud networking?
Itential orchestrates automation across on-prem DC, WAN, and cloud providers like AWS, Azure, and GCP, unifying policy and compliance.
Can Itential reduce the backlog of enterprise change requests?
Yes. Self-service catalogs and ITSM integration allow safe automation of frequent requests (VLANs, firewalls, cloud networking), reducing backlog and manual effort.
How does Itential improve enterprise security posture?
By enforcing golden configs, drift detection, and audit logging across multi-vendor estates, Itential reduces human error and strengthens compliance.
How does AI assist enterprise IT teams?
Copilots can suggest workflows, generate reports, and handle natural-language requests (“deploy a new VLAN in Azure”), with Itential governing execution.
Learn More with Itential Content
Blogs
- Modular & Reusable Automation: How Your Network Team Can Do More with Less Effort
- Understanding the Direct & Indirect Value Drivers of Network Automation
- More Impact, Same Effort: Orchestrating Your Automations
- High-Code + Low-Code: How Network Teams Can Have the Best of Both Worlds for Network Automation
- Why Build AND Buy Is the Model for Network Automation Success
- How Security, Application, & Network Teams Can Reap the Rewards of a Centralized Orchestration Platform
- Training, Tribal Knowledge, & Tying It All Together: Network Automation Is More than Pushing Config
- Why Customers Choose Itential for Network Automation & Orchestration
Other Resources
- Introduction to the Network Automation Maturity Model How to Assess Where You Are
- The Evolution of Network Automation: Transitioning from Consumer to Producer (NFD 36)
- Delivering Network Automation in a Hybrid Cloud World
- Gartner® Market Guide for Infrastructure Automation & Orchestration Tools
- How to Publish & Expose Network Automations as a Service with Itential
- Network Automation vs. Network Orchestration
- EMA Report: From Scripts to Platforms
- Orchestrate & Track Cloud Infrastructure Services for Application Scalability with Itential
- How to Leverage Itential Actions in ServiceNow Flows with Itential’s ServiceNow App
- Driving Cloud Automation With Observability, AIOps, & NetDevOps
