Enterprise IT organizations understand that automation across multiple systems is the key to quickly delivering applications and services to end users, whether they are employees or customers. Network teams should view automation in this broader scope and define the network configuration compliance process so that any IT systems part of the process can be identified for integration into an automation that works with compliance checking, validation, and remediation.
Why It’s Time to Modernize Your Compliance Process with IT Integration
By making sure that your network configuration compliance solution can quickly integrate with any IT systems and applications, network teams can realize the maximum benefits from their automations. Building network automations that can open and update change request tickets, integrate with file repositories, communicate with messaging applications, and reference different sources of truth will dramatically reduce the time to complete work, remove mistakes due to human error, and free up more time for network teams so they can focus on building and managing the network. A modern solution should be able to integrate with the entire ecosystem of IT systems, services, and applications available today and flexible enough to integrate with any new systems in the future.
Itential provides an easy way for network teams to modernize their network configuration compliance process by integrating network automations with any IT system and expanding the benefits of automation across the entire IT domain. Enterprises can save hours, days, or weeks of time by creating end-to-end automations that integrate with IT systems that are typically part of an overall IT process. Systems like ServiceNow or Jira can be automated to open and update change request tickets, messaging systems like Slack or Teams can be automated to provide live network status updates as an automation runs, and different IPAM systems like Infoblox or Netbox can be referenced as a source of truth. Any IT system, whether it’s on-prem or SaaS-based, can be quickly integrated into Itential within minutes after a few clicks and without writing any code.
Legacy Processes
Itential Configuration Manager
Takes hours, days, or weeks. Relying on people to manually input and update different systems can pause a network service request, stalling the process for days or weeks and ultimately impacting customers and the business.
Maximized automation benefits. Maximize time and value of every automation through integration with any IT system that is part of the overall process. Automate steps like change request tickets, which can be automatically opened, updated, and closed in the same automation.
Problems due to human error. Without an automation process, people are responsible for interacting with different systems, manually entering details from one application into the next one. In this process, a single mistake in something simple, like a name or IP address can cause big problems later.
Consistent data handling. Easily retrieve information from one system and transform it into the right format for any number of systems with a drag-and-drop ease. Consistent data handling and data verification is built in, so human error is no longer an issue.
Integrate with code. In order to support other systems, someone has to write custom code. This method doesn’t scale and creates one-off custom applications that stop working when existing systems are changed or new systems or added. Fixing it means writing more code.
Codeless integrations. Itential can support any IT system, service, or application without writing a single line of code. Integration is accomplished with a few clicks and can support any on-prem or cloud-based system now, or in the future.
How To Integrate IT Systems & Network Configuration Processes With The Itential Automation Platform
With the Itential Automation Platform, enterprise network teams have a modern solution for network configuration compliance that can integrate with any network controller, orchestrator, IT system, or source of truth. Itential has an existing library of Pre-Built Adapters available for integration with commonly used systems, and includes the ability for the customer to generate an integration with any IT system without writing code. Network engineers can integrate any of these systems into the configuration compliance process with point and click ease, and quickly build data transformations with drag-and-drop simplicity, to ensure data passed between applications is always complete and formatted correctly.
