Blog

Automation is a Team Sport: Why Collaboration Beats Tooling

Automation promises speed, reliability, and scale. Yet, if you walk through enterprise programs today, you’ll often see a familiar story: a few quick wins, then a plateau. The scripts multiply, the tools expand, but adoption stalls. What causes that stall isn’t a lack of technology. It’s a lack of participation. The organizations that scale automation

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AI & AIOps

Strategic Imperatives for Infrastructure Leaders in an AI-Enabled World

When I was invited to speak at the Selector AI Summit for Network Leaders, my first thought was how to bring something practical to a conversation filled with groundbreaking demos and AI hype. My goal wasn’t to impress with futuristic promises – it was to get real about where most enterprises actually are, what’s holding

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AI & AIOps

Getting Started with Itential MCP Server

What is MCP? The Model Context Protocol (MCP) is an open standard introduced by Anthropic in November 2024 that solves the "universal language problem" in AI-tool integration. Just as USB-C provides a universal connector for devices, MCP provides a standardized way for any AI assistant to connect to external tools and data sources without requiring

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AI & AIOps

MCP 101: Understanding the Model Context Protocol

What is MCP? MCP is an open protocol introduced by Anthropic in November 2024 that standardizes how AI systems connect to external tools and data sources. Instead of every AI framework requiring custom integration code, MCP provides a common language that any compatible AI can use to interact with any MCP-enabled tool. The protocol operates

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Roles

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AI & AIOps

Context as the New Currency: Designing Effective MCP Servers for AI

When I first started dabbling with large language models (LLMs), my primary goal was straightforward: utilize the LLMs as the tool they are, ask precise questions, extract specific knowledge, and receive direct answers. Simple, right? But as I delved deeper, my understanding began a significant shift. I realized the immense, underlying importance of context management,

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Blog

AI-Driven Golden Configuration Trees: End Compliance Fire Drills, Forever

Maintaining infrastructure compliance shouldn’t feel like cramming for an exam, yet most enterprises still stumble through audit season armed with outdated spreadsheets, tribal knowledge, and last-minute heroics. Regulatory frameworks such as NIST CSF, PCI DSS, ISO 27001, HIPAA, and SOX demand provable, continuous control across every device and environment. But manual reviews and fragmented documentation

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News

Itential Recognized in Seven 2025 Gartner® Hype Cycle™ Reports for Leadership in Infrastructure Orchestration & Automation

Recognition across multiple Hype Cycles underscores Itential’s role as the orchestration platform enabling AI-ready, compliant, and scalable automation for the world’s largest enterprises. ATLANTA, August 13, 2025 – Itential, the cloud-native leader in network and infrastructure orchestration, today announced it has been named as a Sample Vendor in seven separate 2025 Gartner Hype Cycle™ reports:

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News

Itential Launches MCP Server to Orchestrate AI Agents with Guardrails Across Enterprise Infrastructure

New control layer enables AI agents and LLMs to trigger real infrastructure change through governed automation. PRAGUE & ATLANTA, May 28, 2025 – Itential, the cloud-native leader in network automation and orchestration, today announced the launch of the Itential MCP Server at the Network Automation Forum’s AutoCon 3 event. The new offering introduces a breakthrough

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News

Itential & Selector Partner to Deliver AI-Driven, Closed-Loop Automation for Network & Infrastructure Operations

Partnership brings AI-powered observability and automated remediation together to deliver closed-loop network operations. ATLANTA & SANTA CLARA, May 27, 2025 – Itential, the cloud-native leader in network automation and orchestration, and Selector, the leader in AI-driven network operations, today announced a strategic partnership to deliver real-time, closed-loop automation for enterprise and service provider infrastructure teams.

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