Itential is the infrastructure & network orchestration platform for the AI era.
The Itential Platform provides the orchestration fabric that brings order to infrastructure complexity – delivering the governance, scale, and trust required to orchestrate safely in this new era – serving as the fabric for modern, AI-driven infrastructure operations.
What Makes Us Different
AI-Ready by Design
Integrates with any LLM, AIOps platform, or agent vis MCP to transform intent and insights into governed, secure, auditable action.
Multi-Domain, Vendor-Agnostic Orchestration
Orchestrate across traditional physical, SD-WAN, cloud, security, and hybrid infrastructure.
Speed & Scale
Pre-built integrations and low-code workflows, with full high-code extensibility, let you deploy faster and scale smarter with the leading SaaS platform for agentic orchestration.
Accelerate Innovation. Enterprise Guardrails for Secure Infrastructure AI.
Connect your AI ecosystem with your infrastructure and translate insights into trusted, automated action. With built-in guardrails, policy enforcement and cross-domain orchestration, Itential makes AI operational at scale.
AI-Ready by Design
Integrates with any LLM, custom Agent, AIOps or observability platform to initiate or enhance orchestration workflows.
MCP Server for AI Intent Translation
Converts AI and external system outputs into structured actions within Itential – with full governance and control.
Secure, Policy-Driven Execution
Applies guardrails, approvals, and rollback safeguards to every action – ensuring AI doesn’t go rogue.
Itential has been instrumental in our journey to modernize and automate SCE’s network infrastructure. By providing a centralized orchestration platform, we’ve been able to create a vendor-agnostic automation framework that scales across our entire network – from Zero Touch Provisioning for Cisco refreshes to MPLS transport, firewalls, and beyond. With automation at the core of our strategy, we’re not just improving efficiency – we’re redefining how utilities manage network operations in the age of AI and digital transformation.
Matt Deibel, Manager, Grid Automation Services at SCE
Drive Efficiency. Standardize Automation Across Your Infrastructure.
Bridge the gap between automation builders and consumers. With Itential, automation developers can build and innovate faster, and operators can self-serve and execute autonomously, driving efficiency across the entire organization.
Build & Execute Automations
Give automation engineers the autonomy to create, iterate, and scale automations without distractions or dependencies.
Securely Publish & Share Automations
Enable teams to self-serve automations securely, with all dependencies in place, so they can leverage automation without developer intervention.
Scale Automation Across Your Organization
With consumption-based pricing, Itential’s Automation Service makes it easy for organizations to get started quickly and scale seamlessly as needs grow.
The game-changer for us with Itential is how it abstracts the complexity of automation. In the past, scripting and automation were intimidating because they required you to be a programmer first and a network engineer second. But with Itential, you don’t need to be a developer to create impactful automations. You can take building blocks and create workflows that solve real problems quickly and effectively, without the need for manual intervention.
Uzair Khan, Manager of Network Services, RUSH University Medical Center
Streamline Operations. Orchestrate End-to-End Processes.
Empower NetDevOps teams to break free from fragmented automations and evolve into validated, orchestrated workflows across both network and cloud infrastructure. With Itential, enterprise network teams can streamline operations from Day 0/1 deployments to Day 2 changes and beyond.
Orchestrate the Complete Change Process
Orchestrate the entire change process from ticket creation, data gathering, validation, and notification to ticket closure.
Support for Any Network, Any Vendor
Seamlessly coordinate automated changes across different vendors and domains like data center, security, and cloud.
Integrate Flows with IT Ecosystem
Streamline manual tasks by automating updates to systems like ServiceNow, IPAM, inventory, monitoring, and more.
Eliminate Tech Debt. Rapid Integration With Your Entire Ecosystem.
Overcome tool sprawl. Integrate with and orchestrate across your network, infrastructure, cloud, observability, discovery, telemetry tools, source of truth and IT systems.
Time to Automate
Deploy new use cases accelerated from months to <1 day with no custom integration development.
Vendor Flexibility
Including the ability to switch with ease and avoid locking in to limited or proprietary environments.
Mitigate Custom Development
Ability to automate and orchestrate use cases that previously would have required different tools, custom development, or other special attention.
Reduce Risks. Modern Compliance for Modern Application Infrastructure.
Itential’s advanced capabilities to meticulously manage configuration, compliance, and reporting for a wide array of network devices and cloud services enable infrastructure teams to uphold the highest standards of security and performance for business-critical applications – across cloud, data centers, and security domains.
Eliminate Misconfigurations
Use dynamic, flexible Golden Configuration templates to prevent misconfigurations across any device or cloud service.
Achieve Multi-Vendor Compliance
Simplify network auditing and template creation with a single tool that ensures configuration consistency across your entire network infrastructure.
Orchestrate Real-Time Changes
Orchestrate network changes in real-time, integrating seamlessly with your change approval processes to ensure swift action across distributed infrastructure.
Deliver Services Faster. Self-Serve Your Network.
Empower IT and App Dev teams with secure, self-service access to network resources, eliminating bottlenecks and boosting agility. With Itential, deliver your network as a service to people, platforms, and pipelines, accelerating service delivery and driving innovation.
Event-Driven Orchestration
Execute workflows in response to notifications, enabling event-driven processes and closed-loop remediation through integration with platforms like ServiceNow and Kafka.
Integrate with Self-Service Catalogs
Safely integrate workflows into self-service catalogs like ServiceNow or DevOps CI/CD pipelines, ensuring smooth, automated operations.
Deliver Network API
Allow end users to directly run workflows from IT systems like ServiceNow, simplifying operations with a network API.
Users now get faster service delivery because Itential automates the entire process. What used to take days now takes minutes, and that’s a massive improvement for us.
Eric Anderson, Senior Infrastructure Architect at Armstrong
Rapid Time to Value. Scale Network Automation.
Itential accelerates time to value by providing pre-built integrations and workflows that accelerate automation initiatives and time to value. Designed for quick deployment and easy scaling, Itential empowers organizations to see measurable results faster, maximizing the return on automation investments.
Orchestration as a Service
Itential’s fully managed SaaS platform enables fast, scalable orchestration with no manual maintenance, letting you deploy in minutes.
Pre-Built Collection
Flexible, reusable pre-built templates enable immediate deployment and empower users of all skill levels to actively participate in network orchestration.
Extend Existing Automations
Leverage investments in existing automation tools and scripts and maximize use across your organization without need to rip and replace or start from scratch.