Automate with Confidence.
Mounting change requests, fragile scripts, and manual approvals slow delivery and increase risk.
Itential empowers network and infrastructure engineers to standardize tasks, enforce compliance, and deliver change at scale without sacrificing control.
Infrastructure at Engineer Speed
Modern networks and infrastructure are more complex than ever – spanning data center, WAN, campus, cloud, and edge. Yet engineers are still forced to juggle CLI sessions, brittle scripts, manual approvals, and reactive compliance checks.
Requests pile up in ITSM queues. Drift creeps into configs. And every change window brings the risk of outages or audit exposure.
It’s not enough to write scripts. Engineers need governed, reusable automation that scales across every domain, tool, and team – without losing control.
Network and Infrastructure Engineers are reframing how day-to-day operations get done, and leading organizations are turning to Itential to make that real.
Why Engineers Are Reprioritizing Infrastructure Automation
- Endless change requests overwhelm ITSM queues.
- Scripts and tribal knowledge create fragility and rework.
- Manual validation wastes hours and slows down delivery.
- Compliance checks happen after the fact, not during the change.
- AI, observability, and cloud initiatives demand safe, automation-ready workflows.
How Itential Enables Safe, Scalable Engineer Operations
Itential enables a modern operating model for orchestrated, automated infrastructure – purpose-built for the teams on the front lines of change.
It’s more than scripts. It’s consistency, governance, and acceleration at scale.
With Itential, Engineers can:
Execute Repeatable Change
with Confidence
Turn manual tasks into reusable, low-code workflows that include pre/post validation, approvals, and rollback.
Reuse Existing
Code & Tools
Bring Ansible, Terraform, and Python into governed orchestration, eliminating script sprawl and ensuring auditability.
Enforce Compliance
Automatically
Golden configs, drift detection, and continuous validation are built into every workflow.
Accelerate Service
Requests
Publish self-service tasks so NOC, SecOps, or app teams can handle routine requests without opening tickets.
Protect Production
Environments
Apply blast-radius limits, role-based access, and scheduled windows to every change, reducing risk.
Leverage
AI Safely
Copilots can suggest workflows, generate validation steps, or query compliance posture — but execution always follows approvals, guardrails, and audit logs.
Trusted by the World’s Most Secure Enterprises
Itential is helping engineers in enterprises, service providers, and regulated industries transform fragmented, manual operations into a governed automation practice — delivering faster change, stronger compliance, and less rework.
70% Faster
Change Execution
80% Fewer
Manual CLI Updates
50% Reduction
in Audit Prep Time
Rollback & Recovery Built In
Self-Service Without Risk
Global Financial Services Firm
Challenge
Firewall rule updates and audit prep consumed engineers’ time.
Solution
Itential automated change workflows with golden configs and compliance checks.
Outcome
Rule deployments cut from days to minutes; audit prep reduced by 60%.
Tier-1 Service Provider
Challenge
Engineers needed to orchestrate across Cisco and Juniper at telco scale.
Solution
Itential Automation Gateway executed automation locally while unifying workflows.
Outcome
100k+ jobs/month executed with compliance validation.
Healthcare Provider
Challenge
Engineers struggled with drift across clinical and admin networks.
Solution
Continuous compliance and drift remediation with Itential.
Outcome
Improved uptime for EHR systems, HIPAA audits passed with less overhead.
Frequently Asked Questions
Do I need to be a Python or Ansible expert to use Itential?
No. Engineers can use low-code workflows for most changes, but Itential also lets you reuse your existing Python, Ansible, or Terraform code as tasks inside governed workflows.
How does Itential reduce my ITSM ticket backlog?
Engineers can publish self-service tasks for routine requests. NOC, SecOps, or app teams run those tasks safely without opening tickets, freeing engineers to focus on higher-value work.
What safeguards prevent my change from breaking production?
Every workflow includes pre/post validation, blast-radius limits, approvals, scheduled windows, and rollback options — ensuring safety before, during, and after execution.
How do I integrate Itential with my existing tools?
Itential integrates natively with ITSM systems (ServiceNow, Jira), IaC tools (Ansible, Terraform), CI/CD (GitHub, Jenkins), and monitoring/observability platforms. Engineers don’t have to replace their toolchain — Itential orchestrates across it.
Can I still run CLI commands if I want to?
Yes. CLI and vendor-specific commands can be wrapped inside workflows, with Itential handling governance, logging, and compliance validation.
How does AI actually help me as an engineer?
AI copilots can suggest workflows, generate validation steps, or query compliance posture (“Is my WAN in policy?”). Itential ensures copilots stay safe by enforcing RBAC, approvals, and audit logging.
How quickly can I start using Itential in my daily work?
Most engineers start with simple tasks like VLAN provisioning or network changes within weeks, then expand to larger workflows as they reuse scripts and policies.
What happens if automation fails mid-change?
Itential captures the state before and after each change, validates results, and can auto-rollback if errors occur. Engineers stay in control of recovery.
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