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Blog
Automation at Scale: Powering ISP Success for BEAD Broadband Rollout
The Broadband Equity, Access, and Deployment Program (BEAD) is a $42.45 billion push to bring high-speed internet to every corner of the United States, targeting unserved and underserved communities. For internet service providers (ISPs), this means rolling out complex broadband networks, activating new services, and ensuring all services can be properly billed across rural counties and
Blog
The Automation Paradox: Why More Scripts ≠ More Control
Let’s start with a truth every NetEng pro knows: scripts are awesome — until they’re not. You write one to drop a VLAN. It works. You feel like a rockstar. Then you write 50 more, and suddenly you’re drowning in a mess of dependencies, version mismatches, and operators pinging you while you’re watching the game
Blog
Customer Spotlight: How a Major FinTech Is Delivering Secure, Consistent, & Compliant Network Operations
When your network underpins sensitive financial transactions, every misconfiguration, delay, or security gap can introduce risks that impact customers and compliance. For the network team at a major FinTech company, ensuring security across their vast, complex infrastructure had become an uphill battle. Despite their skills and best efforts, they struggled to keep up with security
Blog
The ROI of Network Automation: Measuring Impact Beyond Cost Savings
In my last blog, I explored why aligning network automation with business goals is essential for driving meaningful outcomes. But once you’ve established that alignment, the next critical step is measuring the impact. How do you quantify the return on investment (ROI) of automation initiatives in a way that resonates with business leadership? While cost
AI & AIOps
The Future Is Now: How AI-Driven Automation Is Transforming Network Operations
The Evolution of Network Automation Traditional network automation has relied on scripting and static workflows to manage tasks, improve efficiency, and reduce human error. But as networks become increasingly complex and dynamic, these approaches struggle to keep pace. The next evolution in network automation and orchestration is being driven by AI, AIOps, and intelligent automation,
Blog
Why Network Automation Roadmaps Fail (& How to Get It Right)
One aspect of my job that I love is getting to see the vision and roadmap for our customers as they get underway on the network automation journey. It’s fascinating to me to see how similar concepts manifest across a wide variety of industries and domains, skewed here and there by the requirements specific to
Blog
When Automation Isn’t Enough: The Hidden Risks Without Orchestration (& How to Fix Them)
We’ve all been there: a script runs perfectly in the test environment, but it crashes everything in production. While network automation can make repetitive tasks faster and reduce manual errors, there are still plenty of important manual tasks to perform as part of a network change. Pre-checks, post-checks, inventory, and updating systems of record are
Blog
Introducing AUTOMATEx & Why the Time Is Now for Partners to Lead in Network Automation
The Network Automation Opportunity for Partners The network automation market is projected to exceed $30B, and enterprises are feeling the pressure. They need to scale operations, reduce complexity, and meet security and compliance demands — but many lack the expertise, strategy, and resources to make automation a reality. That’s where partners come in. The shift
Blog
Accelerating Action: How ItentiaLadies Are Igniting Progress
Years ago, I wrote about the power of community for women in tech here at Itential — how our "ItentiaLadies" group was more than a name, but a movement to connect, uplift, and inspire. As we approach International Women’s Day 2025 with this year’s theme of "Accelerate Action," I’m proud to say that spirit hasn’t
Blog
How Network Engineers Can Build a Product Mindset for Automation
If you’ve been in networking for a while, chances are you’ve seen automation efforts come and go. We’ve all written scripts to save time, automated the things we hated doing manually, and maybe even built a few workflows to make life easier. But here’s the thing: automating existing tasks isn’t enough. In the latest episode
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