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Blog
Customer Spotlight: How Armstrong World Industries Transformed IT Service Delivery with Itential
At AutoCon 2 in Denver, Eric Anderson, Senior Infrastructure Architect at Armstrong World Industries, delivered a presentation every IT team can relate to: a growing backlog of IT service requests that put strain on infrastructure teams and slowed down time to value for key business processes. As a market leader in an industry involving complex
Blog
Scaling Network Services: How to Orchestrate & Productize Your Network Automations
Today, many teams are in a position where you have some automations built, you’re using scripts and point solutions to handle certain workloads, but you’re starting to hit a ceiling when it comes to delivering automated services across the organization. If you’ve seen any other Itential content in the last few weeks you may have
Blog
Why Network Automation Needs a Product Mindset
Oh man, what a ride it’s been to get here. If you’ve been in the network automation game for a while, you’ve seen some things, right? From the wild, experimental chaos of early scripting to where we are today, standing at the edge of something really exciting. At AutoCon 2 in Denver, I had the
Blog
Customer Spotlight: How a Global Pharma Company Built an Automation Center of Excellence for Scale
In the pharmaceutical and medical technologies industry, innovation and efficiency are crucial to maintaining a competitive edge. Infrastructure teams at these companies face a major challenge: accelerating service delivery to internal customers for complex, multi-domain services that often require multiple automations. The story was no different for one of our largest customers — the network
Blog
Solving Healthcare IT Challenges with Automation to Increase Infrastructure Efficiency in a Hospital Network
“The big challenge in healthcare is, you’ve got a gamut of technology, right? You’ve got stuff ranging from the 80s that hasn’t really changed much. And you end up supporting these systems.” That’s Uzair Khan, RUSH University Medical Center’s Manager of Network Services. A few weeks ago, he sat down with Eric Chou and Ethan
AI & AIOps
Unlocking the Near-Term Value of AI in Networking
Implementing AI technologies to optimize, streamline, and transform the network has been and will continue to be a priority. The promise of autonomous networks has long captured the imagination for those of us in networking, but that remains a long-term vision. Today, leaders must focus on AI implementations that provide value in the near term,
Blog
How to Overcome Network Integration Challenges & Accelerate M&A Time to Value
Historically, the financial services vertical has seen the highest M&A activity by value of any sector in the United States (IMAA). Mergers and acquisitions are usually driven by business strategy and macroeconomic realities first and foremost — technology infrastructure alone is not a reason to make or avoid a given M&A decision. However, once a
Blog
Navigating Networking’s Future: Insights from Futuriom’s Multi-Cloud Networking & NaaS Survey Report
Modern business relies on network and cloud infrastructure, and hybrid and multi-cloud architectures are now the norm. Demand for connectivity continues to rise, and key trends such as AI adoption, cloud migrations, and moving workloads to the edge are accelerating that demand. As businesses become increasingly reliant on complex, multi-vendor infrastructure, the ability to consume
Blog
Key Insights from AutoCon 2: Tackling the Challenges of Network Automation
Nothing better than spending a few days in Denver hanging out with some of the best and brightest in the network automation industry! Yes, as you probably guessed, I’m talking about Network Automation Forum’s AutoCon 2 event, which just concluded last week. If I say nothing else in this blog post, I want to emphasize
Blog
Operationalizing Network Automation: Lessons Learned (The Hard Way)
Like many of you, I’m a network engineer who’s made every automation mistake in the book. I’ve spent years writing scripts that, while clever, always ended up biting me later when someone else needed to run them. So today, I’m sharing some hard-earned lessons on how to stop being the "script hero" and start making
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