Integrating IT Systems with Network Configuration Process Using Itential

Enterprise IT organizations understand that automation across multiple systems is the key to quickly delivering applications and services to end users, whether they are employees or customers. Network teams should view automation in this broader scope and define the network configuration compliance process so that any IT systems part of the process can be identified for integration into an automation that works with compliance checking, validation, and remediation.

Network Configuration Management IT Systems Integration

Is the Lack of IT Integration with Your Compliance Process Holding You Back?

Modernizing an enterprise’s network configuration and compliance process is a critical step in ensuring that the entire network, on-prem or in the cloud, is always configured properly and operating securely. A modern solution must include the ability to automate the network-focused aspects of the process, but also support rapid integration with any non-network applications and services that are used by the IT organization. The ability to implement end-to-end automation of multiple systems along with the network compliance process means network teams will benefit by more time savings that can help them focus on higher-order networking work.

So ask yourself, are you still:

Limited in how many IT systems you can integrate with?
In today’s IT environment, there are multiple sources of truth (IPAMs, databases, controllers, etc.) that a network engineer will need to interact with, as well as different IT ticketing/change management and messaging systems. If your modern solution to network configuration compliance doesn’t easily integrate with these, you’re missing out on the full benefits of automation.

Wasting time at a standstill waiting for other people interacting with IT Systems?
Network teams that have modern solutions for network automation may still find themselves stuck in a holding pattern as they wait for people to update different IT Systems as part of the overall IT process. This standstill can take days or weeks and impact the effectiveness of automation for the entire IT organization.

If yes to either of these, it’s undoubtedly time to automate.

Network teams are constantly faced with a lack of time and an increase in day-to-day network activities, so IT departments should be investing in solutions that can help these teams do more work in less time. Network automation is the key to reducing the network-centric tasks that are the source of backlog but automating simple tasks alone will not provide the greatest benefits in time savings. In order to realize the maximum benefits, a network automation solution should provide modern features that allow for integration with any IT system or service that is part of the end-to-end network automation process.

Why It’s Time to Modernize Your Compliance Process with IT Integration

By making sure that your network configuration compliance solution can quickly integrate with any IT systems and applications, network teams can realize the maximum benefits from their automations. Building network automations that can open and update change request tickets, integrate with file repositories, communicate with messaging applications, and reference different sources of truth will dramatically reduce the time to complete work, remove mistakes due to human error, and free up more time for network teams so they can focus on building and managing the network. A modern solution should be able to integrate with the entire ecosystem of IT systems, services, and applications available today and flexible enough to integrate with any new systems in the future.

Itential provides an easy way for network teams to modernize their network configuration compliance process by integrating network automations with any IT system and expanding the benefits of automation across the entire IT domain. Enterprises can save hours, days, or weeks of time by creating end-to-end automations that integrate with IT systems that are typically part of an overall IT process. Systems like ServiceNow or Jira can be automated to open and update change request tickets, messaging systems like Slack or Teams can be automated to provide live network status updates as an automation runs, and different IPAM systems like Infoblox or Netbox can be referenced as a source of truth. Any IT system, whether it’s on-prem or SaaS-based, can be quickly integrated into Itential within minutes after a few clicks and without writing any code.

Legacy Processes

Itential Configuration Manager

Takes hours, days, or weeks. Relying on people to manually input and update different systems can pause a network service request, stalling the process for days or weeks and ultimately impacting customers and the business.

Maximized automation benefits. Maximize time and value of every automation through integration with any IT system that is part of the overall process. Automate steps like change request tickets, which can be automatically opened, updated, and closed in the same automation.

Problems due to human error. Without an automation process, people are responsible for interacting with different systems, manually entering details from one application into the next one. In this process, a single mistake in something simple, like a name or IP address can cause big problems later.

Consistent data handling. Easily retrieve information from one system and transform it into the right format for any number of systems with a drag-and-drop ease. Consistent data handling and data verification is built in, so human error is no longer an issue.

Integrate with code. In order to support other systems, someone has to write custom code. This method doesn’t scale and creates one-off custom applications that stop working when existing systems are changed or new systems or added. Fixing it means writing more code.

Codeless integrations. Itential can support any IT system, service, or application without writing a single line of code. Integration is accomplished with a few clicks and can support any on-prem or cloud-based system now, or in the future.

How To Integrate IT Systems & Network Configuration Processes With The Itential Automation Platform

With the Itential Automation Platform, enterprise network teams have a modern solution for network configuration compliance that can integrate with any network controller, orchestrator, IT system, or source of truth. Itential has an existing library of Pre-Built Adapters available for integration with commonly used systems, and includes the ability for the customer to generate an integration with any IT system without writing code. Network engineers can integrate any of these systems into the configuration compliance process with point and click ease, and quickly build data transformations with drag-and-drop simplicity, to ensure data passed between applications is always complete and formatted correctly.

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