Itential Academy

Take your network automation skills to the next level with Itential’s interactive & self-paced training courses.

Take Your Network Automation Skills to the Next Level

At Itential, we’re focused on enabling IT & networking pros to contribute to network automation in all capacities. Whether you’re just getting started or are already an automation hero, there’s an array of courses designed to help accelerate your journey as an Itential Automation Platform user.

To access the Itential Academy online courses, create a free account here and explore the full course catalog below:

Itential Automation Platform

  • IAP Overview
    This course introduces learners to the Itential Automation Platform, its architecture, its web and API interfaces and the low-code automation applications using release 2023.1.
    IAP Version: 2023.1
  • IAP 2023.1 Improvements & Enhancements Overview
    This course will provide an overview of the improvements and enhancements implemented in the 2023.1 release of IAP.
    IAP Version: 2023.1
  • IAP Command Templates
    This brief course provides IAP Administrators with an overview of command templates, how to import and create them. It also covers how to configure templates, provides some example use cases and ends with some recommended best practices.
    IAP Version: 2023.1
  • IAP Tasks Overview
    This course provides an overview of commonly used IAP tasks and shows how to use the tasks in simple workflows to demonstrate their functionality.
    IAP Version: 2023.1
  • IAP Troubleshooting Best Practices
    This course explores the best practices when troubleshooting IAP.
    IAP Version: 2023.1

Itential Admin Essentials

  • IAP Admin Essentials
    This course and lab guides users through some of the more common functions in Admin Essentials including:
    • Creating a role in IAP
    • Set log severity on an adapter
    • Install, configure, and use an open-source adapter in an automation
    • Create an integration
    • Install a pre-built automation

    IAP Version: 2022.1

  • IAP Users, Groups, Roles, & Clients
    This course provides IAP Administrators with a brief overview of the importance of users, groups, roles, and clients. It also walks students through where to access them within the IAP user interface and how to configure them.
    IAP Version: 2023.1
  • Admin Essentials – Profiles (2023.1)
    This course provides an overview of Profiles to include how to view the status, start, stop and restart applications and adapters. It also walks the user through how to create properties and how to edit them.
    IAP Version: 2023.1

Itential Configuration Manager

  • IAP Configuration Manager
    In this module we will:
    • Define and explore the Configuration how-to-maintain-compliant-hybrid-infrastructure-through-automation-with-the-itential-automation-platform
    • Review how to access the Configuration Manager
    • Discuss how to create a Device Group, Device Backup, and a Golden configuration
      IAP Version: 2023.1
  • Itential’s Configuration Manager: Creating & Using Parsers (2022.1)
    This course covers the use of pre-built parsers, how to create a new parser, and how to create a golden configuration.
    IAP Version:
    2022.1
  • LAB: IAP Configuration Manager (Part 1)* 
    This course and lab guide the user through the process of using IAP’s Configuration Manager to create a golden configuration, as well as conducting compliance checks
    IAP Version: 2023.1
  • LAB: IAP Configuration Manager (Part 2)*
    This course and lab guide the user through the process of creating a workflow to run a compliance check against a device. It then expands the workflow to trigger creation of a ServiceNow incident in the event of a compliance failure.
    IAP Version: 2023.1
  • Golden Configuration Best Practices
    This course explores the best practices of building and using a golden configuration.
    IAP Version: 2023.1

Itential Automation Studio

  • Itential Automation Studio Overview
    In this module we will discuss what automation is, review terminology, and define task types. We will also explore Itential’s Automation Studio tool and build basic automations using the New and Gen 1 canvases.
    IAP Version: 2023.1
  • IAP 2023.1 Canvas Overview
    This course provides an overview of the modern canvas included with IAP version 2023.1.
    IAP Version: 2023.1
  • Workflow & Automation Best Practices
    This course covers several best practices in using workflow automation. This includes workflow readability and design, nomenclature, functionality, and global variables.
    IAP Version: 2023.1
  • LAB: Designing a Workflow – Workflow 1 *
    This course and lab guides users through building a workflow to check device connectivity, to include searching for, adding, and configuring tasks and adding error handling to the workflow..
    IAP Version: 2023.1
  • LAB: Designing a Workflow – Workflow 2 *
    This course and lab guides the user through building a workflow to check connectivity for all devices within a device group, including searching for, adding, and configuring tasks, and adding error handling to the workflow.
    IAP Version: 2023.1
  • LAB: Designing a Workflow – Workflow 3 *
    This course guides the user through building a wrapper workflow for the Check Device Group Connectivity workflow created in the previous course. This workflow will execute the child job and if any disconnected devices are found, will create an incident within ServiceNow alerting a technician to the issue. Activities include searching for, adding, and configuring tasks, and adding error handling to the workflow.
    IAP Version: 2023.1
  • LAB: Designing a Workflow – Workflow 1 (New Canvas) *
    This course and lab guides users through building a workflow to check device connectivity, to include searching for, adding, and configuring tasks and adding error handling to the workflow using IAP’s New Canvas.
    IAP Version: 2023.1
  • LAB: Designing a Workflow – Workflow 2 (New Canvas) *
    This course and lab guides users through building a workflow to check device connectivity using IAP’s New Canvas.
    IAP Version: 2023.1
  • LAB: Designing a Workflow – Workflow 3 (New Canvas) *
    This course guides the user through building a wrapper workflow for the Check Device Group Connectivity workflow created in the previous course. This workflow will execute the child job and if any disconnected devices are found, will create an incident within ServiceNow alerting a technician to the issue. Activities include searching for, adding, and configuring tasks, and adding error handling to the workflow.
    IAP Version: 2023.1
  • IAP Analytic Templates
    This course explores command and analytic templates and how to utilize both in a workflow
    IAP Version: 2023.1
  • Using TextFSM Templates 
    This course provides an overview of TextFSM templates, how to create them and a use-case example.
    IAP Version: 2023.1

Itential Automation Gateway

  • IAG 2023.1 Improvements & Enhancements Overview
    This course will provide an overview of the improvements and enhancements implemented in the 2023.1 release of IAG.
    IAG Version:
    2023.1
  • IAG Overview
    High level overview of the user interface and main features of Itential’s Automation Gateway.
    IAP Version: 2022.1
  • IAG Installation
    This course provides an overview of basic installation tasks in Itential’s Automation Gateway.
    IAP Version: 2020.2
  • IAG Configuration
    This course provides an overview of basic configuration tasks in IAG.
    IAP Version: 2022.1

Itential Pre-Built Adapters & Automations

  • Onboarding & Configuring an Adapter
    This course will lead you through the process of onboarding and configuring an adapter. It begins with locating the open-source adapter, cloning it, and installing it. This is followed by the configuration of the adapter in IAP and finally how to use the adapter in an automation.
    IAP Version: 2022.1
  • Pre-Built Automation Best Practices
    This course provides best practices for working with the Itential Pre-Built Collection of automations.
    IAP Version: 2023.1
  • Itential Cisco IOS Software Upgrade Pre-Built
    This course provides a use case using the open-source Software Upgrade – Cisco IOS Pre-Built Automation.
    IAP Version: 2020.2
  • LAB: Device Configuration Update Pre-Built *
    This course and lab guides the user through the process required to configure and update a device. This includes: importing a workflow, and creating supporting forms and templates, creating and running automation in Operations Manager.
    IAP Version: 2023.1
  • LAB: ServiceNow Integration with IAP *
    This course and lab provides a general understanding of the process required to create an incident in ServiceNow. This includes creating a JSON Form, creating a Transformation, importing existing resources, and creating and executing an automation.
    IAP Version: 2023.1

Data Structure / Templating

  • JSON Basics
    This course covers the basics of JSON, including JSON terms, JSONPath, and schemas.
    IAP Version: 2020.2
  • JSON Forms
    This course is a high-level overview of how to use JSON Forms within IAP. In this course, you will build a JSON Form, build a workflow utilizing the JSON Form, and you will create an Automation Catalog entry. To end the course, you will run the JSON form as a task.
    IAP Version: 2023.1
  • JSON Transformation Designer
    This course provides an overview of the JSON Transformation UI, and reviews the following tasks:
    • Exploring the JST Designer.
    • Adding a schema.
    • Running a JST.
    • Describing JST use cases.
      IAP Version: 2023.1
  • JSON Schema Transformation (JST) Best Practices
    This course provides best practices to support optimal results when building JST’s.
    IAP Version: 2023.1
  • LAB: Jinja2 Templates *
    This course and lab provide a general understanding of the process to create a Jinja2 template, create and run workflows that use Jinja2 templates and creating and executing an automation.
    IAP Version: 2023.1
  • Technical Basics – Scripts
    This course provides an overview of using scripts in IAG and IAP.
    IAP Version: 2023.1
  • Technical Basics – Ansible Modules, Playbooks and Collections
    This course provides an overview of Ansible Playbooks and collections in IAG, and Modules in IAP and IAG.
    IAP Version: 2023.1
  • Technical Basics – gRPC
    This course provides an overview of gRPC and how it can be used in IAG and IAP
    IAP Version: 2023.1
  • Technical Basics – Terraform
    This course will cover the basics of Terraform, including using it with IAG and IAP.
    IAP Version: 2023.1
  • Technical Basics – Netmiko
    This course provides an overview of using Netmiko in IAG and IAP.
    IAP Version: 2023.1
  • Technical Basics – Nornir
    This course provides an overview of using Nornir in IAG and IAP.
    IAP Version: 2021.1
  • Technical Basics – NETCONF 
    This course provides an overview of how to use NETCONF in IAG and IAP to include enabling it, adding inventory devices, executing an endpoint and creating a workflow.
    IAP Version: 2023.1

Itential Operations Manager

  • Operations Manager – Automations
    This course will provide an overview of Operations Manager – Automations, to include:
    • General navigation of Operations Manager
    • Adding device groups and triggers
    • Explore the types of triggers and how to run an automation from one
    • Running an automation from Operations Manager
      IAP Version: 2023.1
  • Operations Manager – Jobs
    This course will provide an overview of Operations Manager – Jobs.
    IAP Version: 2023.1

Itential Lifecycle Manager

  • Lifecycle Manager (IAP 2023.1)
    This course provides an overview of Lifecycle Manager and includes creating a resource, defining resource models, creating instances, and creating actions.
    IAP Version: 2023.1

*All Courses noted as LABS are only available with a paid Itential Academy Training license.

Ready to get started?

From interactive courses to hands-on labs, we’re here to help take your network automation skills to the next level.

Reach out to our team via the button below or contact your Account Manager directly.

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