When outages strike or misconfigurations slip through, the clock starts ticking. Every minute spent hunting down root causes means lost productivity, frustrated users, and – in some cases – millions in revenue impact. What if AI could help you cut that time dramatically, without adding risk?
In this webinar, Rich Martin and Ankit Bhansali will show you how to pair Itential Platform + MCP server with your LLM of choice (Claude, ChatGPT, etc.) to deliver intelligent, safe troubleshooting, at a fraction of the time. You’ll see how AI can not only resolve common issues faster but also help engineers build and test new troubleshooting tools that continuously strengthen your operations.
What You’ll See:
🧩 Integration in Action: Connect MCP with an LLM for context-aware troubleshooting across your ecosystem.
💬 Prompting for Ops: Best practices for structuring prompts that drive accurate, focused troubleshooting outcomes.
🚀 MCP as the AI Enabler: Harness Itential’s inventory and orchestration to accelerate issue resolution.
🛠️ AI as a Builder: Using AI to generate, test, and refine new Itential troubleshooting tools.
Whether you’re an operations engineer, network architect, or automation specialist, you’ll walk away with practical ways to reduce time-to-resolution and apply AI safely in production.
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Register now and see how fast troubleshooting can be with MCP + Agentic AI.
Hosted By

Rich Martin
Director of Technical Marketing

Ankit Bhansali
Senior Solutions Architect