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Federal missions are moving faster – modern apps, multi-cloud, and new cyber mandates –while teams carry the same headcount to meet extra rigorous compliance requirements. The question I hear most from program leaders isn’t “Can we automate?” It’s “How do we make automation governed, auditable, and repeatable across network and cloud?”
That’s exactly what our partnership with Carahsoft is designed to deliver.
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Automation is a cornerstone of digital transformation, helping Government agencies modernize legacy systems and better align IT operations with their mission objectives. This collaboration enables the Public Sector to modernize IT infrastructure while enhancing operational efficiency and improving service delivery through intelligent automation. Together with Itential and our reseller partners, Carahsoft is committed to supporting agencies in achieving their mission-critical goals with speed, security and scalability.
Natalie Gregory | Vice President, Open Source & DevSecOps Solutions – Carahsoft
Why Agencies Choose Itential
Across defense, civilian, and intelligence programs, agencies turn to Itential because we solve the hard problems that slow modernization down:
- Fragmented Automation: Instead of starting from scratch, teams can bring their existing Python, Ansible, and controller automations under policy and governance. We unify what they already have.
- Configuration Drift & Compliance Burden: We make compliance continuous with automated verification, remediation, and audit-ready evidence tied directly to STIG and RMF controls.
- Hybrid Complexity: We connect legacy CLI and modern API networks, from data center to GovCloud, so change flows consistently and safely across every domain.
- Procurement & ATO Risk: With proven deployments under ATO, agencies start from a position of assurance and accelerate program approvals.
- People & Process Load: Engineers stop firefighting and start innovating. What used to take weeks of manual steps can happen in hours – with evidence and governance built in.
These are not incremental gains. They’re the foundation for how agencies evolve from ad-hoc scripts to orchestrated systems – safely, repeatably, and at scale.
Success in Action
One large federal program supporting mission-critical global operations faced a familiar challenge: automation lived in silos. Every configuration update required manual checks and long approval cycles, and compliance audits consumed entire teams for weeks.
By deploying Itential, the program established a single pane of glass for infrastructure configuration compliance – validating, remediating, and documenting drift automatically. Within weeks, the team moved from periodic audits to real-time, continuous compliance.
From there, they expanded automation into service delivery: orchestrating the full ticket-to-change workflow, complete with pre/post validation and automated rollback. What once took multiple teams and several weeks was now completed securely in a few hours – with full audit traceability.
Today, that same program uses Itential to support continuous ATO and Zero Trust alignment, with automation that’s measurable, governable, and reusable across the mission network.
This is the story we’re helping agencies repeat: accelerated time to value, but with safety – measurable, reportable, and ready for audit at any moment.
Looking Ahead: The AI-Ready Infrastructure Era
As agencies modernize their infrastructure while adopting Zero Trust strategy and AI-driven decision systems, the question shifts from “Can we automate?” to “Can our infrastructure keep up with AI-driven change?”
That’s where Itential’s operational model shines. We’re building for an era where AI insights trigger orchestrated action – under policy, with full transparency and evidence. The same workflows that enforce configuration and compliance today will soon respond dynamically to AI signals from monitoring, analytics, and mission systems.
Automation is no longer just about speed; it’s about governed intelligence – where every automated decision remains observable, explainable, and compliant. That’s the bridge between modernization and mission trust.
The Path Forward
Our goal is simple: help every federal program move faster, safer, and smarter.
Through our partnership with Carahsoft, Itential’s platform and expertise are now easier for agencies and integrators to access, enabling them to operationalize automation across their entire network and infrastructure stack.
If you’re a federal leader focused on modernization, security, or AI readiness, now is the time to move from scripts to systems – and from isolated wins to a unified, orchestrated strategy.
Let’s build that future together.
