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Welcome to another edition of Itential Insights. Here’s what you’ll find this month:
- How Corning is using Itential to execute a global, multi-vendor network refresh without increasing headcount.
- A preview of AutoCon 4, where automation and AI converge to redefine what’s possible in network innovation.
- Why making ROI a core automation practice can transform the way teams measure success.
- The power of Agentic AI in real-world use cases, from Lumen’s self-driving network journey to practical MCP integrations.
Let’s dive in.

At Corning, global network operations faced a formidable challenge: refreshing thousands of devices across a sprawling, multi-vendor footprint – without adding headcount. With the help of Itential’s automation and orchestration platform, they unified fragmented tools, standardized workflows and empowered self-service across the enterprise.
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Itential has given us the ability to take a consistent, scalable approach to network automation across our global environment. By integrating with our existing tools and simplifying the way we manage change, we’re able to execute on a large-scale refresh initiative while staying within our current staffing model.
Chris Healy | Director of LAN/WAN – Campus, Corning
Now, Corning is executing its ambitious 2030 network-refresh plan at scale, improving consistency and compliance while freeing engineers to focus on strategic innovation.
This Month’s Spotlight


Automation & AI at AutoCon 4
Big ideas. Real automation. AI use cases in action. Stop by our booth or book time with our team at AutoCon 4 to dive deeper into your automation goals.

Make ROI a Core Practice, Not a Checkbox
November 12th @ 12 PM EST, William Collins and Holly Holcomb break down how to turn automation success into measurable outcomes. Tune in to stop checking boxes, and start driving ROI.

Itential + Carahsoft Partner to Bring Automation & Orchestration to the Public Sector
Itential joins forces with Carahsoft to deliver automation and orchestration to the public sector, helping agencies modernize infrastructure safely and efficiently.
Picks of the Month

Lumen’s Journey to Self-Driving Networks
Ops to Orchestrated: An Architect’s Automation Journey on Packet Pushers
How to Leverage Itential MCP & Agentic AI to Reduce Network & Security Troubleshooting Time
Why Being Late to Automation Might Be the Smartest Move You Ever Made
AI-Driven Lifecycle Management for Infrastructure Provisioning
What “AI-Powered” Actually Means for Network Operations on Network Automagic
From the Blog

