News & Events

Corning’s Ambitious Network Refresh, Lumen’s Agentic AI Journey, Proving ROI, & More

Kristen H. Rachels

Chief Marketing Officer ‐ Itential

Corning’s Ambitious Network Refresh, Lumen’s Agentic AI Journey, Proving ROI, & More

Corning’s Ambitious Network Refresh, Lumen’s Agentic AI Journey, Proving ROI, & More

November 7, 2025
Kristen H. Rachels

Chief Marketing Officer ‐ Itential

Corning’s Ambitious Network Refresh, Lumen’s Agentic AI Journey, Proving ROI, & More

Welcome to another edition of Itential Insights. Here’s what you’ll find this month:

  • How Corning is using Itential to execute a global, multi-vendor network refresh without increasing headcount.
  • A preview of AutoCon 4, where automation and AI converge to redefine what’s possible in network innovation.
  • Why making ROI a core automation practice can transform the way teams measure success.
  • The power of Agentic AI in real-world use cases, from Lumen’s self-driving network journey to practical MCP integrations.

Let’s dive in.


At Corning, global network operations faced a formidable challenge: refreshing thousands of devices across a sprawling, multi-vendor footprint – without adding headcount. With the help of Itential’s automation and orchestration platform, they unified fragmented tools, standardized workflows and empowered self-service across the enterprise.

 

Itential has given us the ability to take a consistent, scalable approach to network automation across our global environment. By integrating with our existing tools and simplifying the way we manage change, we’re able to execute on a large-scale refresh initiative while staying within our current staffing model.

Chris Healy  |  Director of LAN/WAN – Campus, Corning

 

Now, Corning is executing its ambitious 2030 network-refresh plan at scale, improving consistency and compliance while freeing engineers to focus on strategic innovation.

Read the Full Story →




This Month’s Spotlight

This Month's Spotlight

Automation & AI at AutoCon 4

Big ideas. Real automation. AI use cases in action. Stop by our booth or book time with our team at AutoCon 4 to dive deeper into your automation goals.

Get the Details →


Make ROI a Core Practice, Not a Checkbox

November 12th @ 12 PM EST, William Collins and Holly Holcomb break down how to turn automation success into measurable outcomes. Tune in to stop checking boxes, and start driving ROI.

Register Now →


Itential + Carahsoft Partner to Bring Automation & Orchestration to the Public Sector

Itential joins forces with Carahsoft to deliver automation and orchestration to the public sector, helping agencies modernize infrastructure safely and efficiently.

Learn more →

Picks of the Month



Lumen’s Journey to Self-Driving Networks

Get the Details →

Ops to Orchestrated: An Architect’s Automation Journey on Packet Pushers

Listen Now →

How to Leverage Itential MCP & Agentic AI to Reduce Network & Security Troubleshooting Time

Watch Now →

Why Being Late to Automation Might Be the Smartest Move You Ever Made

Read Now →

AI-Driven Lifecycle Management for Infrastructure Provisioning

Watch Now →

What “AI-Powered” Actually Means for Network Operations on Network Automagic

Listen Now →




From the Blog

Kristen H. Rachels

Chief Marketing Officer ‐ Itential

Kristen serves as Chief Marketing Officer for Itential, leading their go-to-market strategy and execution to accelerate the adoption and expansion of the company’s products and services.

More from Kristen H. Rachels