Holly Holcomb

Head of Customer Success ‐ Itential

Holly Holcomb leads the Customer Success organization at Itential, where her mission is to help customers realize the full value of their network automation investments. She is passionate about forging deep, strategic partnerships and empowering customers to scale confidently and sustainably. Over the past decade, Holly has bridged the gap between business and technology, enabling teams to speak a common language and move forward together. She has extensive experience in program and project delivery, agile frameworks, change management, and turning plans into measurable progress. Holly holds a Master of International Business from Georgia State University (summa cum laude). She believes that clear, honest communication - whether in English or Spanish - is at the heart of collaboration, alignment, and true customer success. Holly brings deep experience in project delivery, agile processes, and helping organizations turn plans into progress. She holds a Master of International Business from Georgia State University (summa cum laude) and believes clear communication — whether in English or Spanish — is the foundation for driving real outcomes.