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The Itential Platform
The agentic operations platform for infrastructure teams.
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Lumen’s Network Automation Journey: From Manual Workflows to AI-Assisted Autonomy
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How Southern California Edison Is Automating the Grid for an AI-Driven Future
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Itential unveils FlowAI, delivering agentic orchestration for infrastructure operations.
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Analyst Reports
451 Research: Autonomous, Governed AI for Enterprise Infrastructure Operations
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Blogs
Why Agent Sprawl Is the Next Script Sprawl
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Podcasts
Operator to Agent Manager: Network Engineering’s Future | Ship AI
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Itential Knowledge Hub

Practical resources for engineers and leaders navigating the shift to agentic infrastructure operations.

Analyst Reports
Gartner® Market Guide for Agentic NetOps Software
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Blogs
Token Cost Isn’t a Prompting Problem, It’s an Architecture Problem
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Podcasts
AI Agents Are Just Another Tool: How to Integrate With Your Network Automation Strategy
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Demos
Choose Your Model, Not Your Vendor: Running FlowAgents on Any LLM, Anywhere
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Curious How Customers are Driving Real Outcomes with Itential?

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Explore the Latest Product Updates

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Built to Run: What’s New in Itential Platform 6.5.2 & Gateway Manager 1.2.2
FlowAI went GA in Platform 6.5, and teams are already building agents with it. Platform 6.5.2 handles what comes next: Gateway Manager virtual clusters, Work Center's Interactive HTML task, a break-glass projects-admin role, and Databricks in the FlowAI Model Registry.
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Itential MCP v0.14.0: Know What Your Agents Cost, Govern What They Touch
Itential MCP v0.14.0 adds agent token-usage analytics, governed gateway configuration export and import behind an MCP elicitation confirmation gate, and standard annotations across all 77 tools.
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Itential Platform Monitoring Is Now in the Grafana Marketplace
Itential Platform monitoring is now a one-click Grafana import. See job health, task throughput, and datastore status without writing any PromQL.
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Introducing Work Center: Keeping Humans in Control as Agents Take Action
As agents begin to reason and act on infrastructure on their own, Work Center gives you one queue for every human decision, with the full context to act. Available now with Itential Platform 6.5.
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Agentic Reasoning, Meet Deterministic Execution: What’s New in Itential Platform 6.5
FlowAI brings agents into production under governance. Work Center gives the humans in the loop a real place to work. External Secrets meets enterprise security teams where their credentials already live.
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Watch the Latest Demos

 
 
 
Closing the Context Gap Between AI Agents & Network Infrastructure
Getting Started with Itential Builder Skills for Spec-Driven Development
Agentic Network Device Health Checks with Templated Prompts
When AI Agents Talk to Each Other: NetClaw + Itential Platform + FlowAI in Action

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Agentic ServiceNow Remediation: From Alert to Closed Ticket
Webinars
Agentic ServiceNow Remediation: From Alert to Closed Ticket | October 14, 2026
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Podcast logo for The Age of AI Podcast, Episode 5 featuring John Capobianco
Media Coverage
Human-in-the-Loop, Orchestration, & Agentic AI with John Capobianco | The Age of AI
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By: Elliot Conner Blogs
Building a Ticket-Driven Diagnostics FlowAgent With Itential
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AI Agents in Live Network Infrastructure: Audit Trails, RBAC, and the MCP Gateway Approach
Videos
Stop Shadow AI Before It Owns Your Network | TFiR
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Kubernetes & AI: Powering the Next Generation of Intelligent Infrastructure
Media Coverage
Kubernetes & AI: Powering the Next Generation of Intelligent Infrastructure | Techstrong Group
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Restaurant for Automation Orchestration
Customer Stories
How a Growing Restaurant Chain Scaled Infrastructure Operations With Itential
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By: Elliot Conner Blogs
Building Continuous Compliance Checks With NetBox & Itential Platform
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Why Deterministic Automation Was Never Going To Be Enough
By: Chris Wade Blogs
The Limits of Deterministic Network Automation & Where AI Reasoning Takes Over
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Customer Stories
How a Global Oil & Gas Company Brought Governed Orchestration to a Segmented OT Network with Itential
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By: Elliot Chen Blogs
Built to Run: What’s New in Itential Platform 6.5.2 & Gateway Manager 1.2.2
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By: Elliot Conner Blogs
Building Agentic Network Diagnostics FlowAgents With NetBox & Itential Platform
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From Operator to Agent Manager: The Real Shift in Network Engineering
Media Coverage
From Operator to Agent Manager: The Real Shift in Network Engineering
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Vibe Coding representation that shows the promise of spec-driven development in production.
By: John Capobianco Blogs
Vibe Coding Grows Up: Inside Spec-Driven Development for Network Engineers
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By: Elliot Conner Blogs
Closed-Loop Config Automation, From Workflow to Backup
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Media Coverage
AI Agents in Networking | The GO AI Podcast
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