Network & Infrastructure Engineers

For Engineers Building Agentic Operations

You write the automation. You own the git repos. You keep production running. Itential is the agentic operations platform for what you’ve already built, plus the tools to build agents, generate workflows from plain language, and stop being the only person who can run any of it. Open source. MCP-native. No black box.

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Why This Matters Now

You Built It, Now You’re Stuck Running It

You wrote the scripts. You built the playbooks. You know how all of it works, which means every change request, every compliance check, and every “can you just run this real quick?” lands with you. The ticket queue doesn’t stop. The change windows don’t move. Now someone wants you to add AI on top of all of it.

Why Agent Sprawl Is the Next Script Sprawl

Automation Only You Can Run

Your scripts and playbooks are solid, but they only run when you run them, which makes you the bottleneck.

Brownfield Won’t Standardize

Every site has exceptions. Every team has one-offs. Brownfield automation means dealing with how things actually are.

Icon with a cog and an exclamation mark.

Compliance After the Fact

Config checks after the change window is the wrong order. By then, drift is already in production and audit exposure has started.

Ungoverned Production AI

Agents are entering infrastructure whether you want them to or not. Without a governed execution layer, they’re a liability, not a productivity gain.

The Itential Platform

The Platform for Building Agentic Operations

Itential gives engineers one platform to build, govern, and run the automation their organization depends on. Connect your existing scripts, Ansible playbooks, and OpenTofu plans. Build new workflows in the visual studio or from plain-language intent with Spec-Driven Development. Deploy agents when you’re ready. Everything runs through the same governed execution.

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Your Existing Stack Still Works

Scripts, Ansible playbooks, OpenTofu plans, and ServiceNow workflows coexist as-is. No rewrites, no rip-and-replace. Itential adds governance above what you already run.

Governed Execution by Default

Every workflow, script, and agent action runs through the same governed execution. RBAC, approval gates, secrets injection, and full audit trail. Your git repos stay the source of truth.

Build Workflows How You Want

Visual studio for multi-step orchestration. Or describe what you need in plain language and Spec-Driven Development generates it. You review, version, and run everything through the same governance.

Build & Deploy AI Agents

FlowAgent Builder defines agent goals, tool access, and boundaries before production. Agents orchestrate the workflows you’ve built, under the same guardrails as everything else.

Customer Proof

Less Toil, More Output, No 2 AM Fires

Engineers using Itential are running hundreds of thousands of governed automations every month, cutting change cycle times from days to minutes, and shipping more with the same team. The automation they built once now runs safely across the whole organization.

See All Customer Stories

Customer Story

From Yearly Change Windows to On-Demand Network Security

How engineers at a major FinTech moved network software upgrades and configuration changes off the yearly change calendar, saving 2,313 hours and 1.11 FTE across a multi-vendor estate.

Customer Story

100k+ Engineering Hours Back, 98% Fewer Faults

How a Tier 1 service provider returned 100,000+ engineering hours, cut manual-error faults by 98%, and improved change productivity 25x, when engineers stopped firefighting and the process stopped being fragile.

Customer Story

High-Code + Low-Code Engineers Building Together

How a global investment bank paired high-code automation engineers with low-code network engineers on Itential, turning months-long firewall requests into same-day delivery and turning two engineering styles into one operating model.

Customer Story

From Zero to a Production Workflow in 2 Hours

How a non-developer network supervisor built a production-ready workflow in a single two-hour workshop with zero prior automation experience, then scaled the same builder pattern across a 9,000-device, 1,000-location network.

Real Engineers, Real Outcomes

What Engineers Ship When They Stop Firefighting

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100K+

Engineering Hours Returned

Stop being the only person who can run your automation. Govern what you’ve built so other teams and agents can execute it safely.

98%

Fewer Manual-Error Faults

Replace fragile scripts with governed agents and workflows that run consistently, every time, across every domain.

2,313

Hours saved on Multi-Vendor Changes

Move network upgrades off the yearly change calendar. Govern multi-vendor work so it runs in days, not quarters.

25x

Change Productivity Improvement

Ship more change with the same team. Same engineers, same infrastructure, dramatically more throughput, no extra headcount.

2hrs

Zero to Production Agent

Build a real production-ready agent in a single working session. No specialized AI background required.

5mins

Change Cycle Time

Cut change cycles from days to minutes. Move faster without losing the audit trail, the approvals, or the rollback.

Why Itential

Why Engineers Choose Itential

Because the engineer who builds it should decide how it runs. Itential gives you the platform to build agents and workflows however you want: in the visual studio, from plain-language intent with Spec-Driven Development, or by connecting scripts and playbooks you already have. Everything runs through the same governance.

Why Choose Itential

Build How You Want, Generate When You Don’t

Visual studio for workflows. Connect your existing scripts. Or describe what you need in plain language and Spec-Driven Development generates the scaffolding. You review, version, and run everything through the same governance.

Build Agents, Back Them With Deterministic Workflows

FlowAgent Builder handles agent goals and tool access. Governed workflows handle deterministic execution underneath. Same RBAC, same audit trail, same rollback, whether a human or an agent initiated it.

Stop Being the Ticket Queue

Publish what you’ve built as governed self-service operations. Ops teams run it. You stay in control of what runs, who can trigger it, and what happens when something goes wrong.

Open by Default, Never a Black Box

1,000+ open source integrations, community-contributed workflows and agents in the Itential Marketplace, MCP-native architecture. No lock-in. No waiting on a vendor roadmap.

Keep Learning

Agentic Operations for Network & Infrastructure Engineers

Blogs

The Evolution From Network Engineer To AI Orchestrator

Govern What You’ve Built, Then Build What’s Next

See how engineers use Itential to govern the automation they’ve already written, publish it safely across the org, and add agents when they’re ready, on infrastructure that can’t afford to get it wrong.

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Frequently Asked Questions

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No. Itential connects to your source control and runs your existing scripts, Ansible playbooks, and OpenTofu plans in your environment as-is. No rewrites. Governance, RBAC, and audit logging get added on top of what you already built.

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You can. Most teams who DIY end up spending 12 to 18 months building governance, RBAC, audit logging, secrets handling, multi-vendor connectors, and rollback, on top of the automation they actually wanted to write. Itential ships with all of that plus an open source marketplace of 1,000+ integrations. Your scripts and playbooks still live in your git repos. You decide what runs. We handle the parts that would otherwise take a year to build.

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That’s fine. Itential works without agents. Your scripts, playbooks, and workflows run exactly as they do today, just governed, auditable, and safely executable by other teams. Agents are there when you’re ready, not before.

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Ansible playbooks, Python scripts, OpenTofu plans, golden config templates, and workflows, whatever the task calls for. You describe intent in plain language, SDD generates it, you review it before it runs. Everything generated executes through the same governed engine as your existing automation.

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Automations are your existing scripts and playbooks (Python, Ansible, OpenTofu, CLI) running in your environment through a governed execution layer. Workflows are multi-step, multi-system orchestrations built in the visual studio or generated via SDD that coordinate across tools, teams, and domains. Most engineers use both. Scripts handle targeted tasks. Workflows handle end-to-end operations.