Itential Knowledge Hub

Practical resources for engineers and leaders navigating the shift to agentic infrastructure operations.

Analyst Reports

Gartner® Market Guide for Agentic NetOps Software

Token Cost Isn’t a Prompting Problem, It’s an Architecture Problem

AI Agents Are Just Another Tool: How to Integrate With Your Network Automation Strategy

Choose Your Model, Not Your Vendor: Running FlowAgents on Any LLM, Anywhere

Curious How Customers are Driving Real Outcomes with Itential?

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Explore the Latest Product Updates

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Itential MCP v0.14.0: Know What Your Agents Cost, Govern What They Touch

Itential MCP v0.14.0 adds agent token-usage analytics, governed gateway configuration export and import behind an MCP elicitation confirmation gate, and standard annotations across all 77 tools.

Itential Platform Monitoring Is Now in the Grafana Marketplace

Itential Platform monitoring is now a one-click Grafana import. See job health, task throughput, and datastore status without writing any PromQL.

Introducing Work Center: Keeping Humans in Control as Agents Take Action

As agents begin to reason and act on infrastructure on their own, Work Center gives you one queue for every human decision, with the full context to act. Available now with Itential Platform 6.5.

Agentic Reasoning, Meet Deterministic Execution: What’s New in Itential Platform 6.5

FlowAI brings agents into production under governance. Work Center gives the humans in the loop a real place to work. External Secrets meets enterprise security teams where their credentials already live.

Builder-Agent Has a New Tool: What the Run Code Task Means for Spec-Driven Workflows

Platform 6.4's Run Code task lets the builder-agent embed Python directly in a workflow – a third delivery option that reshapes spec-driven development.

Watch the Latest Demos

Closing the Context Gap Between AI Agents & Network Infrastructure

Getting Started with Itential Builder Skills for Spec-Driven Development

Agentic Network Device Health Checks with Templated Prompts

When AI Agents Talk to Each Other: NetClaw + Itential Platform + FlowAI in Action

Explore the Full Knowledge Hub

How AI Data Can Use Network Telemetry Without Sacrificing Reliability & Control | Data Unchained

Representation of Iceberg Effect to trust AI agents.

The Iceberg Effect: What It Actually Takes to Trust an AI Agent in Production

Cisco Released Antares: Within Hours I Had 3 FlowAgents Running On It, Finding, Fixing, & Reporting Vulnerabilities

The 46-Tool Agent: Why Modularity Beats Monolithic Agents in Production

The 46-Tool Agent: Why Modularity Beats Monolithic Agents in Production

Customer Stories

From Weeks to Days: How a Global Bank Closed the Claude Mythos Discovery-to-Remediation Gap with Itential FlowAI

Guides & Whitepapers

Inside Itential FlowAI Agent Harness: Tools, Skills, Context, & Governance

Two Sentences, One Governed Change: Adding Change Management to a Live FlowAgent

Agentic AI Night | AAIF Toronto

Guides & Whitepapers

Operating at Machine Speed: The Infrastructure Guide to AI-Discovered Vulnerabilities & Continuous Compliance

Put FlowAgents to Work on F5 VIPs: Faster Changes, Less Risk

Itential MCP v0.14.0: Know What Your Agents Cost, Govern What They Touch

Itential Platform Monitoring Is Now in the Grafana Marketplace

Fix CWEs in Your Code Using FlowAgents with Open Weight Models

Itential AI Office Hours Session 2: Getting Agents Into Production - on-demand webinar

Getting Agents Into Production: Governance, Change Management, & the Path Past Read-Only

Bring Your Own Model: Why FlowAI Lets You Control Your Own AI Destiny