Itential + Alkira

Orchestrate Multi-Cloud Network Operations

Alkira Delivers the Cloud Network, Itential Orchestrates the End-to-End Process

As AI agents start to operate enterprise infrastructure, the multi-cloud network has to be ready for governed automated action. Alkira abstracts the complexity of multi-cloud networking into a single, policy-driven platform. Itential is the orchestration layer that connects Alkira to the rest of your infrastructure and IT operations. Every cloud onboarding workflow, connectivity change, and security policy update runs as a governed end-to-end process, from the ServiceNow ticket to the network change to the inventory update, with a full audit trail throughout.

Current Challenges

Multi-Cloud Networking Is Getting Simpler. Operating It Still Isn’t

Alkira makes it dramatically easier to provision and manage multi-cloud network connectivity. But network provisioning is only one step in a larger operational process. Someone still has to create the change ticket, get approval, update the CMDB, validate compliance, notify the right teams, and close the ticket with evidence. Without end-to-end orchestration, those steps stay manual even when the network change itself is automated.

Cloud Onboarding Has Too Many Manual Steps

Connecting a new cloud environment involves network provisioning, security policy updates, IPAM allocation, CMDB updates, and ITSM ticket management. Alkira handles the network layer. The rest still happens manually.

Icon with a key inside a shield, symbolizing security and compliance

Disconnected Compliance Across Cloud & On-Prem

Ensuring configuration compliance across Alkira-managed cloud networks and on-prem infrastructure requires separate tools, separate processes, and separate audit trails that nobody connects after the fact.

Self-Service Cloud Networking Lacks Governance

App teams and DevOps want to request cloud connectivity without opening a ticket to network engineering. That self-service model requires a governed execution layer that validates, provisions, and audits every request without human intervention in the middle.

How It Works

How Itential & Alkira Work Together

Alkira simplifies the provisioning and management of multi-cloud network connectivity. Itential connects Alkira to the rest of your infrastructure and orchestrates the end-to-end process. Together, the two platforms power self-service cloud networking, AI-driven operations, and governed change across every cloud and on-prem domain.

Alkira Simplifies Cloud Networking

Alkira abstracts the complexities of multi-cloud networking into a single, point-and-click platform. Connect data centers, internet, and cloud through a unified cloud backbone with built-in segmentation, microsegmentation, and intent-based policy. No hardware to deploy, no agents to manage.

Itential Orchestrates Every Network Domain

Itential connects Alkira to the rest of your infrastructure: ITSM, IPAM, CMDB, on-prem network devices, security platforms, and source-of-truth systems. Every cloud network operation becomes part of a governed end-to-end workflow, coordinated across every system your team uses.

Together, They Power Self-Service Cloud Networking

Publish governed cloud networking workflows as catalog items. App teams, DevOps engineers, and other internal consumers request cloud connectivity, security service insertion, or multi-cloud changes directly. Itential validates the request, calls Alkira to provision, and confirms the outcome, all without paging network engineering.

Agentic Operations Built In

FlowAgents reason through cloud network requests and call Alkira operations as governed workflow steps. Connect Claude, ChatGPT, or any MCP-compatible model via the Itential MCP Server to give AI agents safe, governed access to Alkira’s cloud networking capabilities. Every agent action runs through the same audit trail as any human-initiated change.

Use Cases

Itential + Alkira Use Cases

Cloud Onboarding

Orchestrate the full cloud onboarding lifecycle in a single governed workflow: ServiceNow request, Alkira provisioning, IPAM allocation, CMDB update, compliance validation, and ticket closure with execution evidence.

Cloud to Internet

Provision and govern internet connectivity for cloud-hosted applications through Alkira, with Itential coordinating routing, security policies, and ITSM updates as part of every change.

Cloud Security

Insert and manage security services across Alkira’s integrated network and security services marketplace alongside on-prem security infrastructure, in a single governed workflow with policy compliance checks built in.

On-Prem to Cloud

Orchestrate hybrid connectivity between on-prem network infrastructure and Alkira-managed cloud networks. Multi-vendor device changes, Alkira provisioning, and ITSM updates coordinate in one execution path.

Multi-Cloud Connectivity

Coordinate connectivity changes across multiple cloud providers and on-prem domains in a single governed workflow, with pre/post validation, branching logic, and automatic rollback on failure.

Inter-Region Connectivity

Provision inter-region connectivity through Alkira’s cloud backbone for low-latency, high-throughput application delivery. Itential orchestrates the change across cloud regions, on-prem systems, and ITSM in one path.

Extranet-as-a-Service

Deliver secure, segmented extranet connectivity to partners and customers as a governed service. Alkira’s segmentation framework plus Itential’s orchestration turns extranet delivery into a self-service workflow.

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Itential & Alkira Integrate to Simplify & Automate Multi-Cloud Networking

Frequently Asked Questions

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Itential connects to Alkira via REST API. Every Alkira cloud networking operation, cloud onboarding, connectivity provisioning, security policy update, and service insertion becomes a workflow step callable by Itential workflows, FlowAgents, and CI/CD pipelines. The integration coordinates Alkira operations alongside ITSM, IPAM, CMDB, and on-prem network infrastructure in a single end-to-end execution path.

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Itential publishes cloud networking workflows as catalog items accessible to app teams, DevOps engineers, and other internal consumers. A team submits a cloud network request through the self-service portal or via API. Itential validates the request against defined policies, calls Alkira to provision the connectivity, allocates IP addresses, updates the CMDB, and confirms the outcome with post-checks. The entire process runs without network engineering involvement unless a human approval gate is triggered.

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Itential maintains a unified compliance model that spans Alkira-managed cloud networks and on-prem network infrastructure in the same framework. Compliance checks run against both domains in a single workflow, detecting drift at the attribute level across cloud and on-prem simultaneously. When drift is detected, remediation workflows execute through the appropriate platform: Alkira for cloud-side changes, Itential’s multi-vendor adapters for on-prem, all auditable in a single execution trail.

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Yes. The Alkira REST API adapter is exposed as a callable tool in the FlowAgent tool library. A FlowAgent reasoning through a cloud network provisioning goal can call Alkira operations as workflow steps, with RBAC enforced and blast-radius limits applied. The agent never accesses Alkira directly. Every call goes through the platform with secrets injected at runtime and every action captured in the audit trail.

Orchestrate Every Alkira Operation, End to End

See how the Itential Platform connects to Alkira so every cloud onboarding, connectivity change, and security policy update runs as a governed, auditable end-to-end workflow from ticket creation to ticket closure.

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