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US Public Sector

Agentic Operations for Public Sector Infrastructure

Federal agencies operate where failure isn’t an option, STIG compliance, ATO requirements, and AI initiatives all converging on the same infrastructure. Itential is the agentic operations platform that builds, governs, and executes every change with compliance enforced and AI operating within defined guardrails.

Current Challenges

Legacy Infrastructure Slows Missions & Blocks Modernization

Current Challenges
With Itential
STIG compliance managed manually – backlogs grow, risk compounds
STIG verification and remediation automated at scale – every device, every domain, on schedule
Change approvals span teams, tickets, & weeks of coordination
End-to-end orchestration connects every tool, team, & system into a single governed workflow
AI agents have no compliant path to mission-critical infrastructure
FlowAgents reason, act, and adapt against live infrastructure state, every action governed, auditable, and reversible
Golden configs drift across multi-vendor environments, creating hidden vulnerabilities
Golden configuration enforced across every device – automatically verified before & after every change
Modernization stalls under procurement constraints & compliance overhead
ATO-accredited platform available through SEWP V, ITES-SW2, NASPO ValuePoint, & OMNIA Partners
Current Challenges
With Itential
STIG compliance managed manually – backlogs grow, risk compounds
STIG verification and remediation automated at scale – every device, every domain, on schedule
Change approvals span teams, tickets, & weeks of coordination
End-to-end orchestration connects every tool, team, & system into a single governed workflow
AI agents have no compliant path to mission-critical infrastructure
FlowAgents reason, act, and adapt against live infrastructure state, every action governed, auditable, and reversible
Golden configs drift across multi-vendor environments, creating hidden vulnerabilities
Golden configuration enforced across every device – automatically verified before & after every change
Modernization stalls under procurement constraints & compliance overhead
ATO-accredited platform available through SEWP V, ITES-SW2, NASPO ValuePoint, & OMNIA Partners
Why Itential

Proven Where Mission Risk Is Non-Negotiable

In production at federal agencies, civilian departments, and the intelligence community. Orchestration built for environments where security, compliance, and reliability are non-negotiable – ATO-accredited and deployment-ready.

STIG & Compliance by Default

STIG verification and golden config enforcement built into every workflow. Compliance proven before activation – pre and post-checks, every time.

AI That Acts Safely in Production

AI agents execute governed workflows with full audit trail, policy controls, and rollback at every step. No shortcuts around your security framework.

Modernization Without Mission Risk

Onboard existing Ansible, Python, and OpenTofu into enterprise orchestration – modernize fast without introducing new risk.

Procurement-Ready, Day One

Available through SEWP V, ITES-SW2, NASPO ValuePoint, and OMNIA Partners via Carahsoft. ATO-accredited and deployment-ready.

Building remediation workflows in Itential was really easy to pick up and seeing what we’ve done with our first few use cases, I can already tell the team will be able to do a lot more as we keep building workflows.
Senior Network Engineer
Zero
Out-of-Date Config Vulnerabilities
Mins
Remediation for Non-Compliant Devices
Itential provided the orchestration backbone – governance, velocity, and scale – to make safe autonomy practical at enterprise level.
Greg Freeman
Vice President Network and Customer Transformation, Lumen
1,000+
Workflows Identified
99.9%
Reduction in Actionable Alerts
<2
Minutes of Platform Downtime (YTD)
Itential definitely is one of the products that has helped us massively in delivering innovation quickly. The support, the technical features, the level of innovation Itential is bringing in this space – that’s what’s accelerated us.
Shirish Basant Rai
Network Platforms & Systems Architect
Weeks
For New Service Rollout vs Months
3
Continents Standardized Operations on Itential
Zero
Lag on New Services
Itential has been instrumental in our journey to modernize and automate SCE’s network infrastructure. By providing a centralized orchestration platform, we’ve been able to create a vendor-agnostic automation framework that scales across our entire network – from Zero Touch Provisioning for Cisco refreshes to MPLS transport, firewalls, and beyond. With automation at the core of our strategy, we’re not just improving efficiency-we’re redefining how utilities manage network operations in the age of AI and digital transformation.
Matt Deibel
Manager – Grid Automation Services
1k+
Manual Hours Eliminated Per Month
Same Day
New Site Activation
80%
Reduction in Manual Effort
Building remediation workflows in Itential was really easy to pick up and seeing what we’ve done with our first few use cases, I can already tell the team will be able to do a lot more as we keep building workflows.
Senior Network Engineer
Zero
Out-of-Date Config Vulnerabilities
Mins
Remediation for Non-Compliant Devices
Itential provided the orchestration backbone – governance, velocity, and scale – to make safe autonomy practical at enterprise level.
Greg Freeman
Vice President Network and Customer Transformation, Lumen
1,000+
Workflows Identified
99.9%
Reduction in Actionable Alerts
<2
Minutes of Platform Downtime (YTD)
Itential definitely is one of the products that has helped us massively in delivering innovation quickly. The support, the technical features, the level of innovation Itential is bringing in this space – that’s what’s accelerated us.
Shirish Basant Rai
Network Platforms & Systems Architect
Weeks
For New Service Rollout vs Months
3
Continents Standardized Operations on Itential
Zero
Lag on New Services
Itential has been instrumental in our journey to modernize and automate SCE’s network infrastructure. By providing a centralized orchestration platform, we’ve been able to create a vendor-agnostic automation framework that scales across our entire network – from Zero Touch Provisioning for Cisco refreshes to MPLS transport, firewalls, and beyond. With automation at the core of our strategy, we’re not just improving efficiency-we’re redefining how utilities manage network operations in the age of AI and digital transformation.
Matt Deibel
Manager – Grid Automation Services
1k+
Manual Hours Eliminated Per Month
Same Day
New Site Activation
80%
Reduction in Manual Effort
Building remediation workflows in Itential was really easy to pick up and seeing what we’ve done with our first few use cases, I can already tell the team will be able to do a lot more as we keep building workflows.
Senior Network Engineer
Zero
Out-of-Date Config Vulnerabilities
Mins
Remediation for Non-Compliant Devices
Itential provided the orchestration backbone – governance, velocity, and scale – to make safe autonomy practical at enterprise level.
Greg Freeman
Vice President Network and Customer Transformation, Lumen
1,000+
Workflows Identified
99.9%
Reduction in Actionable Alerts
<2
Minutes of Platform Downtime (YTD)
Itential definitely is one of the products that has helped us massively in delivering innovation quickly. The support, the technical features, the level of innovation Itential is bringing in this space – that’s what’s accelerated us.
Shirish Basant Rai
Network Platforms & Systems Architect
Weeks
For New Service Rollout vs Months
3
Continents Standardized Operations on Itential
Zero
Lag on New Services
Itential has been instrumental in our journey to modernize and automate SCE’s network infrastructure. By providing a centralized orchestration platform, we’ve been able to create a vendor-agnostic automation framework that scales across our entire network – from Zero Touch Provisioning for Cisco refreshes to MPLS transport, firewalls, and beyond. With automation at the core of our strategy, we’re not just improving efficiency-we’re redefining how utilities manage network operations in the age of AI and digital transformation.
Matt Deibel
Manager – Grid Automation Services
1k+
Manual Hours Eliminated Per Month
Same Day
New Site Activation
80%
Reduction in Manual Effort

Federal Partners for Success

Who We Serve

Mission Speed for Every Federal Team

Civilian, defense, intelligence, and systems integrators run on Itential to modernize infrastructure without sacrificing compliance, security, or control.

Civilian

Deliver critical services such as healthcare, financial, scientific and legal, to citizens with speed and reliability. Itential brings the flexibility and reduced risk civilian agencies need to modernize without disrupting the mission.

Intelligence Community

The intelligence community operates where adaptability and speed are non-negotiable. Itential delivers the governed automation and orchestration needed to respond to evolving threats and operational demands.

Icon with a key inside a shield, symbolizing security and compliance
Defense

National security depends on the ability to adapt fast. Itential integrates with newly adopted technologies out of the box, so defense agencies can stand up new tools and processes without custom development or delay.

Federal System Integrators

Federal systems integrators deliver the integrated solutions agencies depend on. Itential enhances their service offerings by streamlining network management, simplifying complex workflows, and meeting ATO requirements.

Automation is a cornerstone of digital transformation, helping Government agencies modernize legacy systems and better align IT operations with their mission objectives. This collaboration enables the Public Sector to modernize IT infrastructure while enhancing operational efficiency and improving service delivery through intelligent automation. Together with Itential and our reseller partners, Carahsoft is committed to supporting agencies in achieving their mission-critical goals with speed, security and scalability.
Natalie Gregory
Vice President for Open Source & DevSecOps Solutions at Carahsoft
The Itential Platform

The Agentic Operations Platform for Public Sector Infrastructure

Itential is how federal infrastructure teams modernize at mission speed without giving up control. STIG verification, governed AI execution, self-service infrastructure, and multi-domain orchestration, all under one ATO-accredited platform.

Compliance Management

Continuous STIG Compliance at Scale

STIG verification and golden configuration enforcement automated across every device, every domain. Compliance plans run in parallel at scale, drift detected at the attribute level, and remediation triggered through governed workflows before violations reach production. Audit-ready evidence produced as a byproduct, not a quarterly fire drill.

Explore Configuration Compliance
Deploy AI Safely

Modernization Without Mission Risk

Onboard existing Ansible, Python, and OpenTofu automation as governed services agents and workflows can call, without rewriting a line. Federal teams modernize from inside the existing toolchain, no rip-and-replace, no rearchitecting, no new risk introduced into mission systems.

Explore Agentic Operations
Same Day Service

Zero Trust & DevSecOps Operations

Zero Trust enforced at execution, not configuration. Every infrastructure action, human or AI initiated, passes through RBAC, policy validation, approval gates, and audit logging before it runs. Secrets injected at runtime, never stored in scripts. DevSecOps pipelines version-control and govern automation alongside application code.

Explore Self-Serve Operations
Unified Control

Cross-Domain Service Activation

Orchestrate across classified and unclassified environments, multi-vendor infrastructure, and hybrid architectures through one ATO-accredited platform. Every change tied to your security and compliance framework automatically. Available through SEWP V, ITES-SW2, NASPO ValuePoint, and OMNIA Partners via Carahsoft.

Explore Multi-Domain Orchestration
Use Cases

Where Public Sector Teams Put Itential to Work

From STIG compliance to Zero Trust execution to cross-domain orchestration, federal teams use Itential to modernize at mission speed without compromising compliance, security, or control. Real production patterns running today.

Continuous STIG Compliance at Scale

STIG verification and golden configuration enforcement automated across every device, every domain. Compliance plans run in parallel at scale, drift detected at the attribute level, and remediation triggered through governed workflows before violations reach production. Audit-ready evidence produced as a byproduct, not a quarterly fire drill.

Modernization Without Mission Risk

Onboard existing Ansible, Python, and OpenTofu automation as governed services agents and workflows can call, without rewriting a line. Federal teams modernize from inside the existing toolchain, no rip-and-replace, no rearchitecting, no new risk introduced into mission systems.

Zero Trust & DevSecOps Operations

Zero Trust enforced at execution, not configuration. Every infrastructure action, human or AI initiated, passes through RBAC, policy validation, approval gates, and audit logging before it runs. Secrets injected at runtime, never stored in scripts. DevSecOps pipelines version-control and govern automation alongside application code.

icon showing connections between nodes
Cross-Domain Service Activation

Orchestrate across classified and unclassified environments, multi-vendor infrastructure, and hybrid architectures through one ATO-accredited platform. Every change tied to your security and compliance framework automatically. Available through SEWP V, ITES-SW2, NASPO ValuePoint, and OMNIA Partners via Carahsoft.

Keep Learning

Go Deeper on Itential for the Public Sector

Get Started

Build the Agentic Operations Foundation for Public Sector Infrastructure

See how Itential gives public sector infrastructure teams the compliance automation, governed AI execution, self-service execution, and multi-domain orchestration to modernize at mission speed.

Frequently Asked Questions

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Yes. Itential is ATO-accredited for existing U.S. government deployments. The platform is designed to meet the security, compliance, and operational requirements of federal environments, including encrypted data in transit and at rest, RBAC, SSO integration, and full audit logging. Deployment options include on-premises and private cloud configurations to meet data residency and sovereignty requirements.

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Itential automates STIG verification and golden configuration enforcement across every device in your environment. Compliance plans run in parallel at scale, checking every device, detecting drift at the attribute level, and triggering automated remediation before violations reach production. Every compliance action is logged with full context, actor, timestamp, device, and outcome, producing audit-ready evidence without manual effort.

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Yes. Itential is available through SEWP V, ITES-SW2, NASPO ValuePoint, and OMNIA Partners via Carahsoft, making procurement straightforward for federal civilian agencies, DoD, and state and local government teams. No lengthy procurement detours or sole-source justifications required.

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FlowAgents reason about operational goals, query live infrastructure state, and execute governed workflows, with RBAC, approval gates, and rollback at every step. Connected external LLMs and AI clients reach infrastructure through the Itential MCP Server. Every AI action runs through the same governed execution as every human action, logged, traceable, and reversible. Zero Trust principles enforced at execution, not configuration.

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Yes. Itential is integration-first and designed to work alongside your existing tooling, not replace it. Publish existing Ansible playbooks, Python scripts, and OpenTofu plans as governed, API-accessible services without rewriting a line. The platform connects to ServiceNow, ITSM systems, CI/CD pipelines, identity providers, secrets managers, and 1,000+ open source integrations across every domain in your environment.

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Itential enforces Zero Trust principles at execution, every infrastructure action, whether human or AI-initiated, passes through RBAC, policy validation, approval gates, and audit logging before it runs. Secrets are injected at runtime and never stored in scripts or passed as plaintext. For DevSecOps teams, Itential integrates directly with CI/CD pipelines, so automation is version-controlled, tested, and deployed through the same governed pipeline as application code. Compliance is built into every change, not bolted on after the fact.