IT Infrastructure
Enable I&O teams to deliver and consume infrastructure services through a unified, governed orchestration platform.
From Fragmented Automation to Platform-Driven Orchestration
Modern enterprises can’t scale with scattered scripts and ticket-based workflows. Teams are overwhelmed by tool sprawl, long lead times, and manual processes that stall innovation. Infrastructure must evolve into a product — API-driven, self-service, and AI-augmented.
Without orchestration:
- Fragmented tooling leads to disconnected outcomes.
- Developers wait days for infrastructure provisioning.
- Compliance is manual, retroactive, and risky.
Itential delivers a unified orchestration platform built for this new reality. We enable infrastructure, app, and platform teams to expose, manage, and scale automations as reusable, governed services. Whether you operate in the cloud, on-prem, or both — Itential turns automation into an engine for velocity.
Deliver Infrastructure as a Product with Unified Orchestration
The Itential Platform enables you to expose automation as governed, productized services — consumable by any team, from any interface. Break through traditional bottlenecks with low-code orchestration, AI-driven workflows, and a self-service experience designed for speed, scale, and safety.
Orchestrate Across the Stack
- Build low-code workflows that enable full-lifecycle orchestration of infrastructure changes across provisioning, configuration, change control, compliance, and incident response.
- Eliminate tooling silos by coordinating tasks across domains and vendors — from network to compute, storage, cloud, and security.
- Embed governance into orchestration so execution aligns with business, regulatory, and operational policy.
Enable Platform Engineering & Infrastructure-as-a-Product Delivery
- Standardize infrastructure delivery with reusable, API-enabled workflows that integrate into internal developer platforms.
- Empower platform teams to provide consistent services to application teams while maintaining centralized control.
- Integrate bi-directionally with DevOps pipelines by enabling Itential workflows to trigger CI/CD actions and allowing pipelines to invoke orchestrated infrastructure services via webhooks.
- Ensure repeatable outcomes by embedding approvals, validations, and policy checks into every service workflow.
Execute & Expose Automations with Unified Control
- Execute automations from any environment — on-prem, hybrid, or cloud — using the Itential Automation Gateway.
- Support multi-tool execution, including Ansible, Terraform, OpenTofu, Python, and more.
- Centralize visibility and governance regardless of where execution takes place.
Enforce Configuration Consistency & Compliance at Scale
- Automate configuration management across hybrid infrastructure, with support for rollback and version control.
- Orchestrate remediation workflows for known vulnerabilities, configuration drift, and misalignments.
- Respond automatically to security incidents, including ransomware attacks, DDoS events, and policy violations, by triggering pre-approved orchestration plans.
- Schedule and manage recurring infrastructure tasks such as software upgrades, system configuration changes, and backup operations — all under centralized governance.
Stateful Orchestration to Drive Consistency Across Complex Operations
- Maintain persistent state awareness throughout multi-step workflows and long-running processes.
- Ensure orchestration reflects the real-time status of infrastructure changes, approvals, and dependencies.
- Enable intelligent, coordinated infrastructure delivery with full lifecycle traceability and operational continuity.
Deliver Secure Self-Serve Infrastructure to IT & Apps Teams
- Offer infrastructure services through API, CLI, or self-service portal access, tailored to user roles and responsibilities.
- Define and enforce role-based access, guardrails, and change controls for safe automation consumption.
- Track consumption, enforce quotas, and align usage with organizational standards.

AI-Driven Orchestration for the Next Generation of Infrastructure Operations
- Enable closed-loop automation driven by GenAI and AIOps recommendations.
- Use Itential’s platform to validate and execute infrastructure changes suggested by intelligent agents.
- Build a foundation for autonomous operations by integrating AI outputs into secure, governed workflows.
Built to Integrate.
Designed to Scale.
The best orchestration platform doesn’t force replacement — it makes your ecosystem work better, together.
Itential is designed for interoperability and scale, with a powerful integration framework that supports both legacy environments and emerging technologies.
- 300+ Pre-Built integrations with ITSM, observability, CI/CD, and infrastructure platforms.
- Codeless integration builder for quick adaptation to new APIs and systems.
- Native support for exposing workflows as APIs for platform and pipeline consumption.
- Unified interface for interacting with services via API, CLI, portal, or pipeline.

- Data Center Evolution & The Importance of Infrastructure Orchestration Technology
- Inside the 2025 Gartner I&O Guide: Why Product Thinking Is Reshaping Infrastructure Delivery
- Taking Action with ServiceNow: Cloud-Like Delivery of IT Infrastructure Services
- The Team Sport of Deploying, Managing, & Scaling Application Infrastructure
- Gartner’s Recommendations for I&O Leaders to Accelerate Infrastructure Delivery with Automation & Orchestration
- More Impact, Same Effort: Orchestrating Your Automations
- The Journey to AI-Driven Infrastructure & Network Orchestration
- How to Connect ServiceNow to Your Infrastructure with Itential
- AI-Driven Orchestration for Infrastructure Management with Itential
- How Armstrong Leverages Itential for Automated Infrastructure Service Delivery
- Orchestrate & Track Cloud Infrastructure Services for Application Scalability with Itential
- Integrating Kentik & Itential for Automated Closed-Loop Remediation of Infrastructure Events
- Network Automation & Orchestration Maturity Model
- AvidThink: Reshaping Network Infrastructure With AI Automation
- Global Manufacturing Company Achieves Zero Trust Networking by Orchestrating IT Service Requests with Itential
- How To Create & Deploy New Applications by Integrating CI/CD with Network Change Processes
Get Started with Itential
Schedule a Custom Demo
Schedule time with our automation experts to explore how our platform can help simplify and accelerate your automation journey.
Take An Interactive Tour
See how Itential products work firsthand in our interactive tours.
Watch Demo Videos
Watch demos of Itential's suite of network automation and orchestration products.
IT Infrastructure
Automation & Orchestration
Enable I&O teams to deliver and consume infrastructure services through a unified, governed orchestration platform.
From Fragmented Automation to Platform-Driven Orchestration
Modern enterprises can’t scale with scattered scripts and ticket-based workflows. Teams are overwhelmed by tool sprawl, long lead times, and manual processes that stall innovation. Infrastructure must evolve into a product — API-driven, self-service, and AI-augmented.
Without orchestration:
- Fragmented tooling leads to disconnected outcomes.
- Developers wait days for infrastructure provisioning.
- Compliance is manual, retroactive, and risky.
Itential delivers a unified orchestration platform built for this new reality. We enable infrastructure, app, and platform teams to expose, manage, and scale automations as reusable, governed services. Whether you operate in the cloud, on-prem, or both — Itential turns automation into an engine for velocity.
Deliver Infrastructure as a Product with Unified Orchestration
The Itential Platform enables you to expose automation as governed, productized services — consumable by any team, from any interface. Break through traditional bottlenecks with low-code orchestration, AI-driven workflows, and a self-service experience designed for speed, scale, and safety.
Orchestrate Across the Stack
- Build low-code workflows that enable full-lifecycle orchestration of infrastructure changes across provisioning, configuration, change control, compliance, and incident response.
- Eliminate tooling silos by coordinating tasks across domains and vendors — from network to compute, storage, cloud, and security.
- Embed governance into orchestration so execution aligns with business, regulatory, and operational policy.
Enable Platform Engineering & Infrastructure-as-a-Product Delivery
- Standardize infrastructure delivery with reusable, API-enabled workflows that integrate into internal developer platforms.
- Empower platform teams to provide consistent services to application teams while maintaining centralized control.
- Integrate bi-directionally with DevOps pipelines by enabling Itential workflows to trigger CI/CD actions and allowing pipelines to invoke orchestrated infrastructure services via webhooks.
- Ensure repeatable outcomes by embedding approvals, validations, and policy checks into every service workflow.
Execute & Expose Automations with Unified Control
- Execute automations from any environment — on-prem, hybrid, or cloud — using the Itential Automation Gateway.
- Support multi-tool execution, including Ansible, Terraform, OpenTofu, Python, and more.
- Centralize visibility and governance regardless of where execution takes place.
Enforce Configuration Consistency & Compliance at Scale
- Automate configuration management across hybrid infrastructure, with support for rollback and version control.
- Orchestrate remediation workflows for known vulnerabilities, configuration drift, and misalignments.
- Respond automatically to security incidents, including ransomware attacks, DDoS events, and policy violations, by triggering pre-approved orchestration plans.
- Schedule and manage recurring infrastructure tasks such as software upgrades, system configuration changes, and backup operations — all under centralized governance.
Stateful Orchestration to Drive Consistency Across Complex Operations
- Maintain persistent state awareness throughout multi-step workflows and long-running processes.
- Ensure orchestration reflects the real-time status of infrastructure changes, approvals, and dependencies.
- Enable intelligent, coordinated infrastructure delivery with full lifecycle traceability and operational continuity.
Deliver Secure Self-Serve Infrastructure to IT & Apps Teams
- Offer infrastructure services through API, CLI, or self-service portal access, tailored to user roles and responsibilities.
- Define and enforce role-based access, guardrails, and change controls for safe automation consumption.
- Track consumption, enforce quotas, and align usage with organizational standards.

AI-Driven Orchestration for the Next Generation of Infrastructure Operations
- Enable closed-loop automation driven by GenAI and AIOps recommendations.
- Use Itential’s platform to validate and execute infrastructure changes suggested by intelligent agents.
- Build a foundation for autonomous operations by integrating AI outputs into secure, governed workflows.
Built to Integrate.
Designed to Scale.
The best orchestration platform doesn’t force replacement — it makes your ecosystem work better, together.
Itential is designed for interoperability and scale, with a powerful integration framework that supports both legacy environments and emerging technologies.
- 300+ Pre-Built integrations with ITSM, observability, CI/CD, and infrastructure platforms.
- Codeless integration builder for quick adaptation to new APIs and systems.
- Native support for exposing workflows as APIs for platform and pipeline consumption.
- Unified interface for interacting with services via API, CLI, portal, or pipeline.

- Data Center Evolution & The Importance of Infrastructure Orchestration Technology
- Inside the 2025 Gartner I&O Guide: Why Product Thinking Is Reshaping Infrastructure Delivery
- Taking Action with ServiceNow: Cloud-Like Delivery of IT Infrastructure Services
- The Team Sport of Deploying, Managing, & Scaling Application Infrastructure
- Gartner’s Recommendations for I&O Leaders to Accelerate Infrastructure Delivery with Automation & Orchestration
- More Impact, Same Effort: Orchestrating Your Automations
- The Journey to AI-Driven Infrastructure & Network Orchestration
- How to Connect ServiceNow to Your Infrastructure with Itential
- AI-Driven Orchestration for Infrastructure Management with Itential
- How Armstrong Leverages Itential for Automated Infrastructure Service Delivery
- Orchestrate & Track Cloud Infrastructure Services for Application Scalability with Itential
- Integrating Kentik & Itential for Automated Closed-Loop Remediation of Infrastructure Events
- Network Automation & Orchestration Maturity Model
- AvidThink: Reshaping Network Infrastructure With AI Automation
- Global Manufacturing Company Achieves Zero Trust Networking by Orchestrating IT Service Requests with Itential
- How To Create & Deploy New Applications by Integrating CI/CD with Network Change Processes
Get Started with Itential
Schedule a Custom Demo
Schedule time with our automation experts to explore how our platform can help simplify and accelerate your automation journey.
Take An Interactive Tour
See how Itential products work firsthand in our interactive tours.
Watch Demo Videos
Watch demos of Itential's suite of network automation and orchestration products.
IT Infrastructure
Automation & Orchestration
Enable I&O teams to deliver and consume infrastructure services through a unified, governed orchestration platform.
From Fragmented Automation to Platform-Driven Orchestration
Modern enterprises can’t scale with scattered scripts and ticket-based workflows. Teams are overwhelmed by tool sprawl, long lead times, and manual processes that stall innovation. Infrastructure must evolve into a product — API-driven, self-service, and AI-augmented.
Without orchestration:
- Fragmented tooling leads to disconnected outcomes.
- Developers wait days for infrastructure provisioning.
- Compliance is manual, retroactive, and risky.
Itential delivers a unified orchestration platform built for this new reality. We enable infrastructure, app, and platform teams to expose, manage, and scale automations as reusable, governed services. Whether you operate in the cloud, on-prem, or both — Itential turns automation into an engine for velocity.
Deliver Infrastructure as a Product with Unified Orchestration
The Itential Platform enables you to expose automation as governed, productized services — consumable by any team, from any interface. Break through traditional bottlenecks with low-code orchestration, AI-driven workflows, and a self-service experience designed for speed, scale, and safety.
Orchestrate Across the Stack
- Build low-code workflows that enable full-lifecycle orchestration of infrastructure changes across provisioning, configuration, change control, compliance, and incident response.
- Eliminate tooling silos by coordinating tasks across domains and vendors — from network to compute, storage, cloud, and security.
- Embed governance into orchestration so execution aligns with business, regulatory, and operational policy.
Enable Platform Engineering & Infrastructure-as-a-Product Delivery
- Standardize infrastructure delivery with reusable, API-enabled workflows that integrate into internal developer platforms.
- Empower platform teams to provide consistent services to application teams while maintaining centralized control.
- Integrate bi-directionally with DevOps pipelines by enabling Itential workflows to trigger CI/CD actions and allowing pipelines to invoke orchestrated infrastructure services via webhooks.
- Ensure repeatable outcomes by embedding approvals, validations, and policy checks into every service workflow.
Execute & Expose Automations with Unified Control
- Execute automations from any environment — on-prem, hybrid, or cloud — using the Itential Automation Gateway.
- Support multi-tool execution, including Ansible, Terraform, OpenTofu, Python, and more.
- Centralize visibility and governance regardless of where execution takes place.
Enforce Configuration Consistency & Compliance at Scale
- Automate configuration management across hybrid infrastructure, with support for rollback and version control.
- Orchestrate remediation workflows for known vulnerabilities, configuration drift, and misalignments.
- Respond automatically to security incidents, including ransomware attacks, DDoS events, and policy violations, by triggering pre-approved orchestration plans.
- Schedule and manage recurring infrastructure tasks such as software upgrades, system configuration changes, and backup operations — all under centralized governance.
Stateful Orchestration to Drive Consistency Across Complex Operations
- Maintain persistent state awareness throughout multi-step workflows and long-running processes.
- Ensure orchestration reflects the real-time status of infrastructure changes, approvals, and dependencies.
- Enable intelligent, coordinated infrastructure delivery with full lifecycle traceability and operational continuity.
Deliver Secure Self-Serve Infrastructure to IT & Apps Teams
- Offer infrastructure services through API, CLI, or self-service portal access, tailored to user roles and responsibilities.
- Define and enforce role-based access, guardrails, and change controls for safe automation consumption.
- Track consumption, enforce quotas, and align usage with organizational standards.

AI-Driven Orchestration for the Next Generation of Infrastructure Operations
- Enable closed-loop automation driven by GenAI and AIOps recommendations.
- Use Itential’s platform to validate and execute infrastructure changes suggested by intelligent agents.
- Build a foundation for autonomous operations by integrating AI outputs into secure, governed workflows.
Built to Integrate.
Designed to Scale.
The best orchestration platform doesn’t force replacement — it makes your ecosystem work better, together.
Itential is designed for interoperability and scale, with a powerful integration framework that supports both legacy environments and emerging technologies.
- 300+ Pre-Built integrations with ITSM, observability, CI/CD, and infrastructure platforms.
- Codeless integration builder for quick adaptation to new APIs and systems.
- Native support for exposing workflows as APIs for platform and pipeline consumption.
- Unified interface for interacting with services via API, CLI, portal, or pipeline.

- Data Center Evolution & The Importance of Infrastructure Orchestration Technology
- Inside the 2025 Gartner I&O Guide: Why Product Thinking Is Reshaping Infrastructure Delivery
- Taking Action with ServiceNow: Cloud-Like Delivery of IT Infrastructure Services
- The Team Sport of Deploying, Managing, & Scaling Application Infrastructure
- Gartner’s Recommendations for I&O Leaders to Accelerate Infrastructure Delivery with Automation & Orchestration
- More Impact, Same Effort: Orchestrating Your Automations
- The Journey to AI-Driven Infrastructure & Network Orchestration
- How to Connect ServiceNow to Your Infrastructure with Itential
- AI-Driven Orchestration for Infrastructure Management with Itential
- How Armstrong Leverages Itential for Automated Infrastructure Service Delivery
- Orchestrate & Track Cloud Infrastructure Services for Application Scalability with Itential
- Integrating Kentik & Itential for Automated Closed-Loop Remediation of Infrastructure Events
- Network Automation & Orchestration Maturity Model
- AvidThink: Reshaping Network Infrastructure With AI Automation
- Global Manufacturing Company Achieves Zero Trust Networking by Orchestrating IT Service Requests with Itential
- How To Create & Deploy New Applications by Integrating CI/CD with Network Change Processes
Get Started with Itential
Schedule a Custom Demo
Schedule time with our automation experts to explore how our platform can help simplify and accelerate your automation journey.
Take An Interactive Tour
See how Itential products work firsthand in our interactive tours.
Watch Demo Videos
Watch demos of Itential's suite of network automation and orchestration products.