Platform to orchestrate Ansible, Terraform, and Python across hybrid infrastructure. Reduce IT operational costs by 80% with governed, enterprise-ready automation.
Multi-Vendor Orchestration
Ansible, Terraform, Python, OpenTofu
Enterprise Governance
Policy enforcement, approvals, rollback
Platform Engineering Ready
Self-service, API-first, reusable services
From Fragmented Automation to Platform-Driven Orchestration
Modern enterprises can’t scale with scattered scripts and ticket-based workflows. Teams are overwhelmed by tool sprawl, long lead times, and manual processes that stall innovation. Infrastructure must evolve into a product – API-driven, self-service, and AI-augmented.
Without orchestration:
Fragmented tooling leads to disconnected outcomes.
Developers wait days for infrastructure provisioning.
Compliance is manual, retroactive, and risky.
Itential delivers a unified orchestration platform built for this new reality. We enable infrastructure, app, and platform teams to expose, manage, and scale automations as reusable, governed services. Whether you operate in the cloud, on-prem, or both – Itential turns automation into an engine for velocity.
Deliver Infrastructure as a Product with Unified Orchestration
The Itential Platform enables you to expose automation as governed, productized services — consumable by any team, from any interface. Break through traditional bottlenecks with low-code orchestration, AI-driven workflows, and a self-service experience designed for speed, scale, and safety.
Orchestrate Across the Stack
- Build low-code workflows that enable full-lifecycle orchestration of infrastructure changes across provisioning, configuration, change control, compliance, and incident response.
- Eliminate tooling silos by coordinating tasks across domains and vendors — from network to compute, storage, cloud, and security.
- Embed governance into orchestration so execution aligns with business, regulatory, and operational policy.
Enable Platform Engineering & Infrastructure-as-a-Product Delivery
- Standardize infrastructure delivery with reusable, API-enabled workflows that integrate into internal developer platforms.
- Empower platform teams to provide consistent services to application teams while maintaining centralized control.
- Integrate bi-directionally with DevOps pipelines by enabling Itential workflows to trigger CI/CD actions and allowing pipelines to invoke orchestrated infrastructure services via webhooks.
- Ensure repeatable outcomes by embedding approvals, validations, and policy checks into every service workflow.
Execute & Expose Automations with Unified Control
- Execute automations from any environment – on-prem, hybrid, or cloud – using the Itential Automation Gateway.
- Support multi-tool execution, including Ansible, Terraform, OpenTofu, Python, and more.
- Centralize visibility and governance regardless of where execution takes place.
Enforce Configuration Consistency & Compliance at Scale
- Automate configuration management across hybrid infrastructure, with support for rollback and version control.
- Orchestrate remediation workflows for known vulnerabilities, configuration drift, and misalignments.
- Respond automatically to security incidents, including ransomware attacks, DDoS events, and policy violations, by triggering pre-approved orchestration plans.
- Schedule and manage recurring infrastructure tasks such as software upgrades, system configuration changes, and backup operations — all under centralized governance.
Stateful Orchestration to Drive Consistency Across Complex Operations
- Maintain persistent state awareness throughout multi-step workflows and long-running processes.
- Ensure orchestration reflects the real-time status of infrastructure changes, approvals, and dependencies.
- Enable intelligent, coordinated infrastructure delivery with full lifecycle traceability and operational continuity.
Deliver Secure Self-Serve Infrastructure to IT & Apps Teams
- Offer infrastructure services through API, CLI, or self-service portal access, tailored to user roles and responsibilities.
- Define and enforce role-based access, guardrails, and change controls for safe automation consumption.
- Track consumption, enforce quotas, and align usage with organizational standards.
AI-Driven Orchestration for the Next Generation of Infrastructure Operations
- Enable closed-loop automation driven by GenAI and AIOps recommendations.
- Use Itential’s platform to validate and execute infrastructure changes suggested by intelligent agents.
- Build a foundation for autonomous operations by integrating AI outputs into secure, governed workflows.
Measurable IT Automation ROI
80%
Reduction in Operational Costs
10X
Faster Infrastructure Deployments
Days → Mins
Provisioning
Cycle Time
50+
Fortune 500
Customers
Before Itential, our best engineer took 4 months to write an Ansible script for upgrades that, with Itential we had working by lunch.
Manager of Network Engineering, Major U.S. Airline
Built to Integrate.
Designed to Scale.
The best orchestration platform doesn’t force replacement — it makes your ecosystem work better, together.
Itential is designed for interoperability and scale, with a powerful integration framework that supports both legacy environments and emerging technologies.
300+ Pre-Built integrations with ITSM, observability, CI/CD, and infrastructure platforms.
Codeless integration builder for quick adaptation to new APIs and systems.
Native support for exposing workflows as APIs for platform and pipeline consumption.
Unified interface for interacting with services via API, CLI, portal, or pipeline.
Frequently Asked Questions
What problem does Itential solve for IT infrastructure teams?
Most enterprises are stuck with fragmented scripts, siloed tools, and ticket-driven workflows that delay delivery. Itential unifies these into a single orchestration platform, turning infrastructure into a product — API-driven, self-service, and governed.
How is this different from traditional automation?
Traditional automation runs one task at a time. Orchestration coordinates entire processes end-to-end, from provisioning and config to validation, compliance, and ticket closure, across multiple domains and tools.
What does “infrastructure as a product” mean in practice?
It means packaging automations into standardized, consumable services. Internal teams can request and consume infrastructure services via APIs or portals, with built-in guardrails, instead of filing tickets and waiting on manual changes.
How does Itential orchestrate across the stack?
Itential supports low-code workflows that span network, compute, storage, cloud, and security. It integrates with controllers, APIs, and scripts to deliver full-lifecycle orchestration across hybrid environments.
How does the platform improve compliance and security?
Orchestration workflows include validations, golden configs, drift detection, and rollback. Every change is logged and auditable, so compliance evidence is always available.
Can Itential integrate with our existing ITSM and DevOps tools?
Yes. Itential integrates with ServiceNow, CI/CD systems, Git, observability tools, and more. Automations become part of existing IT workflows instead of creating new silos.
How does AI play a role in orchestration?
Itential enables AI-driven workflows where AI Agents or AIOps tools can trigger requests, but every action still passes through governance, validations, approvals, RBAC, and logging, ensuring AI accelerates adoption safely.
What kind of ROI can infrastructure orchestration deliver?
Organizations typically see provisioning times cut from days to minutes, 50%+ audit prep reduction, and thousands of engineer hours saved per year by exposing repeatable, governed services.
Who benefits from infrastructure orchestration?
Infrastructure and platform teams get scale and control, developers and app teams get faster self-service access, and compliance teams get audit-ready evidence with every change.
Learn More with Itential Content
Blogs
- Data Center Evolution & The Importance of Infrastructure Orchestration Technology
- Inside the 2025 Gartner I&O Guide: Why Product Thinking Is Reshaping Infrastructure Delivery
- Taking Action with ServiceNow: Cloud-Like Delivery of IT Infrastructure Services
- The Team Sport of Deploying, Managing, & Scaling Application Infrastructure
- Gartner’s Recommendations for I&O Leaders to Accelerate Infrastructure Delivery with Automation & Orchestration
- More Impact, Same Effort: Orchestrating Your Automations
- The Journey to AI-Driven Infrastructure & Network Orchestration
Other Resources
- How to Connect ServiceNow to Your Infrastructure with Itential
- AI-Driven Orchestration for Infrastructure Management with Itential
- How Armstrong Leverages Itential for Automated Infrastructure Service Delivery
- Orchestrate & Track Cloud Infrastructure Services for Application Scalability with Itential
- Integrating Kentik & Itential for Automated Closed-Loop Remediation of Infrastructure Events
- Network Automation & Orchestration Maturity Model
- AvidThink: Reshaping Network Infrastructure With AI Automation
- Global Manufacturing Company Achieves Zero Trust Networking by Orchestrating IT Service Requests with Itential
- How To Create & Deploy New Applications by Integrating CI/CD with Network Change Processes
