Analyst Report

Appledore Research: Itential Enables Service Providers to Accelerate Through Orchestration

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- Why there’s a growing demand for complex, sophisticated services to be delivered rapidly and at scale, representing a $100B opportunity for service providers as forecast by Appledore.
- Why traditional tooling and manual activity isn’t enough to meet that demand.
- How Itential’s integration and orchestration capabilities accelerate and standardize complex service offerings by leveraging the APIs exposed across all of infrastructure.
- How Itential and ServiceNow’s partnership is revolutionizing traditional telco OSS and enabling rapid modernization.

How Itential Helps Telcos Take Advantage of a $100B Market Opportunity

In this Solution Profile report, Appledore Research examines the Itential Platform as a solution for the evolving needs of service providers to deliver more complex network services at speed and scale.

According to the report, a transformation is already underway in the communications service provider market – the rise of public cloud, digital commerce, distributed business, and accelerated digital supply chains have created new opportunities to deliver complex, flexible new services.

There exists a large and growing demand for CSP-provided services that transit telco networks, enterprise LAN, public cloud, third-party platforms, and CSP-provided vertical services like security. Service providers who can evolve and innovate are poised to take advantage of a $100B market opportunity as forecast by Appledore.

Multi-Domain Orchestration: How Itential Enables Evolution

The report places Itential in the “sweet spot” for this market evolution due to our robust, multi-vendor integration and orchestration capabilities. The sophisticated, powerful, flexible new services that service providers are looking to provide will not be created from scratch, but by linking together ‘as a Service’ capabilities that are exposed as APIs across a complex network environment. Today, many organizations are working to build these services “the hard way” with manual activities and limited or narrow tooling.

What’s needed is a robust solution for orchestration across multiple domains and multiple vendors. API-native orchestration that’s easy to use and enables network teams to quickly compose customized services from modular building blocks will enable the rapid evolution service providers are looking for. Itential offers multi-vendor, multi-domain integration capabilities so teams can orchestrate services across all network entities, domains, and third-party services by leveraging multiple APIs.

In Appledore’s view, Itential offers a timely vision for where telecom is headed and what it needs to get there. Programmable networks are only one step on the journey; telcos also need the means of composing services from the APIs they make available – and CSPs must not be shy about the need to incorporate third-party APIs within the same orchestration mechanism.

Appledore Research

Why Service Providers Choose Itential

Itential’s orchestration products provide the fastest possible path for service providers looking to accelerate the creation and delivery of innovative new networking products – so you can scale capabilities to meet the needs of the business.

icon of a cog symbolizing automation, configuration, and settings

Automate Manual Service Fulfillment Activities

Migrate existing services that are fulfilled with manual activity to automated, orchestrated workflows, saving engineers’ time and increasing productivity.

Integrate Across Complex Infrastructure & Consolidate Tooling

Leverage the entirety of your network infrastructure from one central platform, eliminating the need for many point solutions and providing a streamlined way to deliver new services.

Orchestrate Services Quickly, Easily, & Reliably

Migrate existing services that are fulfilled with manual activity to automated, orchestrated workflows, saving engineers’ time and increasing productivity.

Enable Self-Serve Delivery With Confidence

Expose services via API to be consumed by end users, pipelines, ITSM solutions such as ServiceNow, and other platforms. Build input validation and access control into orchestrated services to maintain full confidence while scaling up service delivery.

Explore Itential for Service Providers

Read the Full Appledore Research Analyst Report

Download Appledore Research’s Solution Profile to learn how Itential’s multi-vendor, multi-domain orchestration capabilities position service providers to capture a $100B market opportunity through faster, more flexible service delivery.

Download the Analyst Report