The operating model applied to the use cases your team actually runs, at the scale and complexity your environment actually demands.
Guides 1 and 2 established what SDD is and what it looks like applied to real network and infrastructure automation. This guide covers how Itential operationalizes it – the four agents that execute the six stages, the governed skills that connect the model to your infrastructure, the artifact chain that functions as the audit record, and the progression from AI-assisted delivery to autonomous operations.
The Spec Agent, Solution Architecture Agent, Builder Agent, and QA Agent – what each is authorized to do, what artifact it produces, what it cannot do, and how artifact-based handoffs govern the transition between stages.
Itential Builder Skills ships four delivery agents and 17 skills that run in Claude Code, Codex, GitHub Copilot, and Cursor. Delivery skills run the SDD lifecycle and bring existing automation under governance. Platform skills give every agent governed access to FlowAgents, Itential Gateway, configuration, and lifecycle services for agentic infrastructure operations.
Three stages from AI-assisted to governed autonomy – what each looks like operationally, what earns the right to advance, and where most production teams should operate today.
Network & Infrastructure Engineers
Understand how the agents execute SDD, what each is authorized to do, how the governed skills connect to your actual infrastructure, and where to start based on where your team is today.
Automation Managers & Leads
Understand how Itential enforces phase boundaries, what governs agent execution, and how the artifact chain makes every delivery auditable – for human teams and agentic operations alike.
VPs, Directors & CTOs
Understand the governed autonomy progression, what the trust advancement requires, and what organizational prerequisites produce the foundation to move from AI-assisted to autonomous operations.
An AI agent that operates on network and infrastructure without a governing operating model is not autonomous operations. It is unaccountable automation. The agent makes decisions at machine speed against requirements that were never formally agreed, in an environment it may not have fully validated, producing outputs with no authoritative record of what it changed or why.
This is not a hypothetical risk. It is the predictable outcome of deploying AI agents without the structural foundations that make human-executed automation trustworthy – approved requirements, reviewed designs, enforced phase boundaries, and a reconciled record after delivery. AI acceleration without those foundations does not eliminate the structural failures of informal practice. It reproduces them at machine speed and at larger scale.
The organizations advancing toward agentic operations safely are not doing so by constraining what their agents can do. They are doing so by ensuring agent execution occurs inside a governing operating model – one that defines the boundaries of agent authority, enforces phase transitions, and produces an auditable record of every action. SDD is that operating model. Itential is the platform that makes it executable.
The critical distinction: SDD practiced without platform enforcement degrades under AI acceleration. Agents produce well-formatted artifacts faster, but nothing enforces the gates. Nothing connects the spec to execution. Nothing makes the as-built record authoritative. The operating model exists on paper and is absent in practice. Platform enforcement is what converts SDD from a methodology into a governed system – and what makes agentic operations trustworthy at production scale.
Itential operationalizes the six SDD stages through four named agents. Each agent owns specific stages, is authorized to access specific platform capabilities, produces required artifacts, and cannot advance past a gate without explicit approval. The agent is the execution mechanism. The SDD operating model is the boundary that defines what it is authorized to do.
Requirements locked – spec approved in writing. No platform access, no environment authentication, no discovery until this gate is recorded.
Execution contract locked – solution design approved. Build cannot begin until this gate is recorded. The approved design is the authority build answers to, not the agent’s interpretation of it.
Test plan approved. Acceptance tests run real jobs with real side effects – pushing config, opening tickets, allocating addresses – so nothing executes live until the engineer confirms the plan, the test data, and the targets.
Delivery signed off – the engineer approves the as-built record, and the use case is marked delivered. That record is the baseline every future change starts from.
The agents above execute the SDD lifecycle. What they execute against is the platform’s governed skill library – every system your automation touches, exposed as a skill the platform orchestrates against the approved spec. Not open API access engineers manage themselves. Skills with defined inputs, defined outputs, and defined access boundaries that execute within the governance envelope the operating model establishes.
Itential Builder Skills ships four delivery agents and 17 skills in one open-source package. Delivery skills run and extend the SDD lifecycle. Platform skills are what every agent invokes against your actual infrastructure.
The same skills, stages, gates, and artifacts work in five coding harnesses, using whichever model each one is configured with. Only the install step and the invoke syntax change.
Claude Code
/itential-builder:spec-agent
Codex CLI
$spec-agent
GitHub Copilot CLI
/spec-agent
GitHub Copilot in VS Code
/spec-agent
Cursor
/spec-agent
Install steps for every coding agent →
Four agents execute the six SDD stages. Each owns specific stages, produces a required artifact, and cannot advance past a gate without explicit approval. These are the agents that operationalize the operating model.
spec-agent Spec Agent
Structured discovery conversation. Produces the approved customer spec. No platform access until Gate 1.
Stage 01 – Requirements
solution-arch-agent Solution Architecture Agent
Platform discovery, integration validation, feasibility report and solution design production.
Stages 02 & 03 – Feasibility & Design
builder-agent Builder Agent
Executes the approved design in dependency order. Tests each component and imports assets atomically.
Stage 04 – Build
qa-agent QA Agent
Plans and runs acceptance tests against the approved criteria. Produces the test report and the as-built record.
Stages 05 & 06 – Test & As-Built
Four delivery skills sit outside the six-stage path. They bring exploratory agent work and existing automation into the SDD lifecycle, or let you survey a platform before a formal engagement begins.
flowagent-to-spec
FlowAgent to Spec
Reads a FlowAgent’s configuration and mission history, reconstructs what it actually did, and produces a spec for the deterministic equivalent – converting exploratory agent work into a governed SDD delivery path.
Bridge from agentic exploration to governed delivery
project-to-spec
Project to Spec
Reads an existing Itential project – workflows, templates, and command templates – and reverse-engineers a spec and solution design from it, bringing existing automation under SDD governance without starting from scratch.
Retrofit path for project automation
documentation
Documentation
Surveys global platform assets that live outside any project, discovers how they relate, groups them into use cases, and produces a spec and solution design for each – with the option to organize them into projects.
Retrofit path for global automation
explore
Explore
Authenticates to your Itential Platform environment and lets you browse what’s available – adapters, integrations, existing automation assets – before committing to a formal SDD engagement.
Discovery before a formal engagement begins
flowagent
FlowAgent
Creates and runs FlowAgents on the Itential Platform – configures LLM providers, registers tools such as adapters, workflows, and Itential Gateway services, and runs agent sessions within defined missions.
Agentic workflows & AI-driven operations on platform
iag
Itential Gateway Services
Builds and runs Itential Gateway 5 services – Python scripts, Ansible playbooks, and OpenTofu plans – and calls them from Itential workflows. Governed, ephemeral runtimes that execute where your infrastructure lives.
Cloud APIs, server configuration, IaC delivery
gateway4-to-gateway5
Gateway 4 to Gateway 5 Readiness
Scans workflows, forms, scripts, playbooks, and inventory for Itential Gateway 4 usage and produces a readiness report with a manual-action checklist. Read-only – it never modifies the platform.
Migration planning
itential-devices
Device Management
Governed access to network devices in Configuration Manager – onboarding, configuration backups, diffs, device groups, and device templates.
Network provisioning, change management, compliance
itential-golden-config
Golden Config
Golden config trees and compliance plans against the approved standard – drift detection, compliance grading, and generated remediation configs. It never applies changes to a device; corrections ship through a governed config-push delivery.
Configuration compliance, drift reporting
itential-mop
Method of Procedure
Command templates with variable substitution and validation rules – CLI pre-checks and post-checks, plus analytic templates for before-and-after configuration comparison.
Change management, software upgrades
itential-lcm
Lifecycle Manager
Resource models, instances, and lifecycle action execution – governed management of network service lifecycles from activation through decommission.
Service lifecycle, device onboarding & retirement
itential-inventory
Inventory
Device inventories in Inventory Manager – bulk node population, tags, grouping, and actions run against inventory devices.
Targeting, grouping, inventory actions
itential-json-forms
JSON Forms
Structured input for manual triggers and manual tasks – static, REST-bound, and cascading dropdowns that give operators validated choices instead of free text.
Self-service input, manual approvals
The governance model doesn’t depend on which coding agent an engineer uses. It lives in the skills and in the files the skills read, so the same boundaries apply in every harness.
Same Model in Every Coding Agent
The skills follow the open Agent Skills convention, so Claude Code, Codex, GitHub Copilot, and Cursor all read the same skill files. The stages, gates, and artifacts are identical in each. Teams standardize the delivery model, not the editor.
Hard Gates Before Every Action
A skill router makes loading the matching skill a precondition before an agent touches any platform asset. A pre-flight checklist confirms task names and schemas before every create call, and a circuit breaker stops the agent after a repeated error instead of letting it guess.
No improvisation against a live platform
Org, Team & Dev Policy Layers
Every skill reads organization, team, and developer override layers before it acts. A company-wide rule such as “no workflow may ever call runAutoRemediation” lives at the org layer and binds every engagement, whoever runs the agent. Overrides survive skill updates.
Policy-level governance, in practice
State That Lives in Files
Each use case keeps a memory file recording its stage, IDs, decisions, and open items. Every skill verifies that stage against the artifacts that actually exist before it resumes. If they disagree, the files win.
Resumable, inspectable deliveries
Every skill executes within the governance envelope. Itential Gateway distributes execution to wherever your infrastructure actually lives – network devices, on-prem servers, cloud APIs across AWS, Azure, and GCP – without losing the governance properties the SDD operating model requires. The skill is the governed interface. The gateway is what gets it there.
Every SDD engagement executed through Itential produces a complete, linked sequence of artifacts – from the initial approved spec through the test evidence to the reconciled as-built record. This is the audit record. Every decision from intent to production state is traceable to the artifact that authorized it.
Approved Spec
customer-spec.md
Feasibility Report
feasibility.md
Solution Design
solution-design.md
Delivered Assets
automation + configs
Test Evidence
test-plan.md
test-report.md
As-Built Record
as-built.md
This chain answers the questions that informal practice cannot. What was the original requirement? What did feasibility find? What did the design approve? What was actually built? How was it tested, and against what data? Where did it deviate and why? Every question an auditor, a compliance team, a future engineer, or a subsequent agent might ask is answered by the artifact chain – not by inspecting workflow code or relying on whoever built it to remember.
For agentic operations, the artifact chain is what makes machine-speed execution auditable. An agent that deploys automation in twenty minutes leaves the same artifact trail as a human engineer working over two weeks. The speed changes. The accountability does not.
Every Day 2 engagement – extension, debug session, modification, handoff – starts from the reconciled as-built record rather than from archaeology. The next engineer knows exactly what was built, how it was tested, what deviated from the design, and why. The next agent can be scoped against the same artifact chain. The compliance team has the evidence package they need without a post-delivery documentation sprint. The automation estate compounds rather than accumulates debt.
For compliance teams: The artifact chain from approved spec through as-built record is the evidence package for every automated change. Auditors can trace any delivered automation to its approved requirements and see exactly where implementation diverged from the design and why. This is not post-hoc documentation – it is a required output of the delivery process, produced by the platform as the engagement closes.
Itential is the agentic operations platform for network and infrastructure automation. Agentic operations in Itential follow a trust progression – not a capability ladder, but a governance model. Each stage increases the scope of agent authority based on demonstrated reliability of agent execution. Human oversight shifts from execution-level to gate-level to policy-level. The SDD operating model remains constant throughout. What changes is who performs each stage and at what level humans maintain decision authority.
The progression from Stage 1 to Stage 3 is earned, not assumed. Stage 3 autonomy for VLAN provisioning on a mature, reconciled automation estate is reasonable. Stage 3 autonomy for a new integration class with no prior as-built record is not. The artifact chain is what makes the advancement decision defensible – each engagement’s as-built record is evidence of agent execution quality that can be assessed before trust is extended further.
Most production infrastructure teams will operate at Stage 2. That is the correct posture for most production automation – and it produces significant value. Stage 3 is not a target for all use cases. It is appropriate for specific, well-bounded operations where the as-built record library is sufficient to define the policy boundaries agents operate within. The goal is not maximum autonomy. The goal is the right level of autonomy for each use case, with the governance to back it up.
The Itential Builder Skills ship with 22 technology-agnostic High-Level Design specs – one for each of the most common network and infrastructure automation use cases. Each spec is a starting point, not a template to follow verbatim. Hand it to the Spec Agent, tell it what’s different about your environment, and it refines it for your specific infrastructure before kicking off a delivery.
Networking
Port Turn-Up
Networking
VLAN Provisioning
Networking
Circuit Provisioning
Networking
BGP Peer Provisioning
Networking
VPN Tunnel Provisioning
Networking
WAN Bandwidth Modification
Operations
Software Upgrade
Operations
Config Backup & Compliance
Operations
Network Health Check
Operations
Device Onboarding
Operations
Device Decommissioning
Operations
Change Management
Operations
Incident Auto-Remediation
Security
Firewall Rule Lifecycle
Security
Cloud Security Groups
Security
SSL Certificate Lifecycle
Infrastructure
DNS Record Management
Infrastructure
IPAM Lifecycle
Infrastructure
Load Balancer VIP
Infrastructure
Config Drift Remediation
Infrastructure
Network Compliance Audit
Infrastructure
AWS Webserver Deploy
The specs are available in the Itential Builder Skills GitHub repo. Clone the repo, pick the spec closest to your use case, and use the Spec Agent to refine it for your environment before kicking off a delivery. The repo also includes example environments, JSON scaffolds for workflows, templates, and projects, and importable vendor and platform asset exports that accelerate the Build stage.
The right starting point depends on where your team is today. Three practical paths based on your current automation state. The commands below use Claude Code syntax; in Codex, invoke skills with $spec-agent, and in GitHub Copilot or Cursor, with /spec-agent. Setup for every coding agent is on the Itential Builder Skills page.
If you have existing automation but no SDD
Start with project-to-spec
Before building anything new, establish a baseline. The project-to-spec skill reads existing platform projects and reverse-engineers a spec and solution design from what’s already deployed. This produces the as-built record your existing automation never had – and makes it the starting point for all future Day 2 work on those use cases. Build the governance layer on top of what you already have, then extend it forward with SDD. For global automation that doesn’t belong to any project, the documentation skill does the same across the whole platform, grouping assets into use cases first.
/itential-builder:project-to-spec
If you have SDD practice but no agents
Start at Stage 1 – AI-Assisted
Use the Spec Agent to draft requirements, the Solution Architecture Agent to produce feasibility reports and solution designs, the Builder Agent to construct assets, and the QA Agent to plan and run acceptance tests – but review and approve every artifact before advancing. Run three to five engagements at Stage 1 before evaluating whether agent artifact quality supports moving to Stage 2. The as-built records from those engagements are the evidence base for that decision.
/itential-builder:spec-agent
If you are starting from scratch
Start with the full model from day one
Teams starting without an existing automation estate have the advantage of building the spec library from engagement one. Every engagement produces a reconciled as-built record that compounds. The spec library becomes the agent’s operating boundary library. The as-built collection becomes the training ground for advancing through the trust stages. Starting with the full SDD model is not harder – it is faster to a trusted, scalable automation estate than retrofitting governance later.
/itential-builder:spec-agent → solution-arch-agent → builder-agent → qa-agent