Get in the Flow: Building Live FlowAgents @ Cisco Live 2026

FlowAI is the agentic layer of the Itential Platform, and this session shows exactly what it can do. John Capobianco stands up three agents in real time, deliberately using two different build paths: one with natural language in the FlowAgent Builder, and two generated from a single prompt in Claude Code with Itential’s Builder Skills. Along the way he walks the agentic operations stack, the ReAct model where agents reason and execute, and the autonomy journey from human in the loop to human in the lead, with the governance that gets agents safely to production.

Three Agents, Two Ways to Build

Agent 1. Interface Health Test Agent

Built in the FlowAgent Builder using natural language, It uses pyATS to pull live interface state, dynamically generates and runs tests, and emails a full health report.

Live result: 50 passed, 7 failed

Agent 2. Sync to NetBox Agent

Generated from a single prompt in Claude Code using Itential Builder Skills and Spec-Driven Development. It reads interfaces and IPs off the device and bulk-creates them in NetBox.

Live result: 55 interfaces synced

Agent 3. Sync from NetBox Agent

The same skills pointed in reverse, with NetBox as the source of truth. The agent reconciles intent and configures the interface downstream on the device.

Live result: the loop, closed

From Reasoning to Governed Action

• The agentic operations stack. Four layers, from northbound REST and MCP access down to governed, deterministic execution.
• Agents that reason and execute. The ReAct model, where an agent reasons through a goal and then acts on real infrastructure.
• The autonomy journey. Human in the loop, on the loop, then in the lead, with the controls to move safely between them.
• Governance, built in. SSO, RBAC, secrets management, and guardrails applied to every agent action.
• Connected through the FlowMCP Gateway. pyATS, NetBox, and email surfaced as governed tools the agents can discover and call.
• Reusable, tracked artifacts. Every build captured as markdown and a reusable agent definition in Git.