Tag

Service Management

Itential Named a Finalist in Light Reading ‘Outstanding Digital Enablement Vendor’ Award

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Itential enables customers to accelerate complex network automation processes and achieve digital transformation goals with Network Intelligent Workflows ATLANTA  – April 24, 2018 – Itential, an innovator in intelligent network automation solutions, today announced it has been named a finalist in the ‘Outstanding Digital Enablement Vendor’ category in the 2018 ‘Leading Lights’ awards by Light Reading, a leading online news and analysis portal for the global communications industry. The Itential Intelligent Network Automation Manager (Pronghorn) was short listed for its ability to help customers accelerate the automation of complex network…

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Revolution Or Evolution? The Path Forward For Network Automation

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There are two approaches to the next steps in automation that we will make in the near future. One of revolution or one of evolution. Let’s look at each of these and lay out why evolving what you have today is a much more rational approach, in my opinion. Revolution: 1. an overthrow or repudiation and the thorough replacement of an established government of political network automation system by the operator people governed. First of all, I did take some liberties with the definition of revolution above, but clearly this is how a lot of people are looking…

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The Right Way To Automation

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It is a pretty well-known fact by now that the internet outage on Nov 6 was a direct result of a configuration error. What is not known is just how such a common occurrence in the network, a config change, could have been allowed to happen at a time and in such a way that it caused such a massive problem across the country. Every time an engineer touches the network using the common processes and techniques in place today this kind of thing can happen. That doesn’t mean that every…

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Modeling: Where We Are And Where We Need To Go

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We at Itential tout modeling all the time. We use it in our integrations with the Cisco Network Service Orchestrator (NSO) when working with its YANG models and Device Templates. We often tout it as the answer to the limited scalability offered by a scripting approach to automation, but we rarely talk a lot about the reality of where we are now in the industry when it comes to modeling. A recent blog I read talks about this in a thought provoking way that deserves some consideration. Everybody seems to…

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Ops Automation: A New Year, Same Old Challenges…With New Answers

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As we move into a new year some things have become very clear. Some of these are things we have known for a while, some are revelations from working with clients, and some are things we SHOULD have known all along. There are many efforts going on within service providers and enterprises alike at the moment. There is the work to maintain legacy operations and service offerings under the weight of declining, or at best stable, revenue with a constant, and sometimes increasing, cost of maintenance. There is the effort…

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Where The Magic Happens: What You Need…

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It is common for a vendor to espouse all of the virtues of their software, regardless of whether it is something you actually need right now or not. I am positive we have been guilty of that at Itential as well…we all are sometimes. I wanted to focus a little bit on not what Pronghorn CAN do, but on the things that you NEED to be able to do and how Pronghorn fits into that picture, along with other systems you may already have from other vendors. Every customer we…

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The Secret Sauce of NFV? Operations, With A Side Of Automation…

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This is probably not what a lot of the technology vendors want you to know. They want you to keep thinking that the secret is that new controller they offer, or maybe containerization of their cool new VNF. All of those things, and more, do indeed matter, but they are not what is going to make or break your NFV implementation. An article the other day by Scott Raynovich on SDx Central points this out, and does a pretty good job of backing up the core message we at Itential have been trying to preach…

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What is your Intent?

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Wouldn’t you love to be able to just tell your network to turn up a VPN for customer x between their Chicago office and their New York office that needed to be able to easily handle video traffic and it just knew what to do? Welcome to the world of Intent Based Networking! In the course of talking about this (not so) new idea we will discuss just what it is, what it is supposed to deliver, and the reality of where we are now and what needs to happen…

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The Dynamic Service Catalog

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As we work with customers we notice many things about this new landscape that is being introduced. Some of these things are very network-centric, most are very operations-centric, and some of the most interesting are OSS-centric…especially in the area of Service Catalogs and Service Inventories. The changes being injected into the network are causing a bottoms-up wave of impacts that move through the management domains, sometimes causing chaos and other times providing a refreshing level of clarity to how things should have been done all along. Traditional OSS has focused on…

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