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January 2017

Ops Automation: A New Year, Same Old Challenges…With New Answers

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As we move into a new year some things have become very clear. Some of these are things we have known for a while, some are revelations from working with clients, and some are things we SHOULD have known all along. There are many efforts going on within service providers and enterprises alike at the moment. There is the work to maintain legacy operations and service offerings under the weight of declining, or at best stable, revenue with a constant, and sometimes increasing, cost of maintenance. There is the effort…

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